Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Taylorville location on West Park Street. As an Assistant Manager, you will play a crucial role in driving operational excellence and fostering a positive work environment. You will work collaboratively with our team to deliver exceptional customer service while maintaining efficient store operations. This is an opportunity to develop your leadership skills in a fast-paced, goal-oriented environment where your contributions directly impact our success.

Lead and supervise shift operations, ensuring all team members are engaged and performing at their best
Manage employee scheduling, training, and development to build a motivated and capable team
Interact professionally with customers and employees, demonstrating empathy and a customer-focused approach
Handle cash management, financial transactions, and money reconciliation with accuracy and transparency
Answer phones, take orders, and provide exceptional customer service while maintaining operational efficiency
Oversee store cleanliness, organization, and compliance with operational standards
Make decisive, analytical decisions to resolve conflicts and address operational challenges
Assist in inventory management and stock organization
Perform physical tasks including lifting up to 25 pounds regularly
Support the Store Manager in achieving sales goals and performance metrics
Communicate clearly and transparently with team members and management
Demonstrate resilience and adaptability in a dynamic work environment

Qualifications

**Required Qualifications:**

Proven experience in a supervisory or management role
Strong interpersonal and communication skills (written and verbal)
Excellent math and problem-solving abilities
Demonstrated customer service excellence and commitment to customer satisfaction
Ability to manage multiple tasks simultaneously and prioritize effectively
Strong organizational and time management skills
Proficiency in cash handling and basic financial management
Friendly, diligent, and responsible work ethic with a positive attitude
Ability to lift up to 25 pounds regularly
Physical capability to stand for extended periods

**Preferred Qualifications:**

Experience in food service, retail, or hospitality management
Proven track record of employee training and development
Experience with point-of-sale (POS) systems
Conflict resolution and mediation experience
Knowledge of food safety and health regulations
Experience in inventory management and ordering

Job Category Org: Store Assistant Manager

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Assistant Manager(02845) - 106 West Park St

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