Graduate Student Assistant Leader

Auburn University Libraries is seeking applicants for a Graduate Student Assistant Leader position in the Library of Architecture, Design, and Construction (LADC). This role supports faculty, staff, and students by contributing to daily operations, delivering high-quality customer service, maintaining organized collections, and fostering a welcoming, functional library environment.

Graduate Student Assistants serve in a frontline leadership capacity, helping ensure smooth operations while guiding and supporting undergraduate student employees. This position requires sound judgment, initiative, and accountability to maintain efficient workflows, support specialized services, and provide excellent user experience in a dynamic academic setting. Student assistants may work up to 20 hours per week, based on operational needs.

The LADC is a branch of Auburn University Libraries that supports the research, teaching, and learning needs of the College of Architecture, Design, and Construction. It also serves professionals in related fields and the broader community.

Summer LADC Hours:

Sunday: Closed
Monday–Friday: 8:00 AM – 5:00 PM
Saturday: Closed

Fall LADC Hours:

Sunday: 1:00 PM – 10:00 PM
Monday–Thursday: 7:45 AM – 10:00pm (students begin working at 7:30am)
Friday: 7:45 AM – 5:00 PM (students begin working at 7:30am)
Saturday: 1:00 PM – 5:00 PM

This is not an assistantship and does not offer tuition assistance.

• Oversee daily operations, including opening and closing procedures, to ensure the facility is secure and fully functional
• Provide leadership and guidance to undergraduate student assistants, offering direction, support, and real-time coaching
• Monitor service desk activities to ensure consistency with library policies, procedures, and service standards
• Address and resolve complex patron inquiries and operational issues, using sound judgment and appropriate escalation when needed
• Assist with onboarding and training of student employees to build proficiency in systems, services, and workflows
• Utilize library systems and specialized software (e.g., Adobe Creative Cloud, Autodesk) to support user needs
• Process and deliver Interlibrary Loan (ILL) requests, including scanning and preparing materials in accordance with established timelines
• Anticipate service demands and adjust priorities to maintain efficient and continuous operations
• Provide staffing support as needed, including assisting with shift coverage to ensure continuity of service
• Demonstrate professionalism, reliability, and clear communication in all aspects of the role

Enrolled graduate student at Auburn University

Must be available to work weekends

Preferred Skills
• Commitment to public service and delivering high-quality customer support
• Ability to collaborate effectively and engage professionally with faculty, staff, and students
• Strong interpersonal and communication skills
• Attention to detail and strong organizational abilities
• Dependability, including consistent attendance and punctuality
• Ability to manage multiple responsibilities in a fast-paced environment
• Proficiency with computers and the ability to quickly learn new systems and technologies
• Strong problem-solving and troubleshooting skills
• Experience in a library, academic, or customer service setting
• Leadership, training, or supervisory experience
• Ability to work independently

Physical Requirements
• Ability to perform duties that may include standing, walking, reaching, handling equipment, and occasionally lifting or moving items up to 25 pounds

Why should YOU consider student employment at Auburn University?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.