Cage & Player Services Representative - Full Time (Harrah's Laughlin)

Join the Caesars Entertainment Family

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice!

At Harrah’s & Tropicana Laughlin, our Cage & Player Services Team plays a vital role in creating a secure, welcoming, and memorable experience for every guest. As a Cage & Player Services Representative, you’ll support essential financial transactions, assist guests with account services, and help maintain the accuracy and integrity of casino operations. When you join our team, you’re stepping into a company that values service, teamwork, and a people‑first culture.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Cage & Player Services Rep – Harrah's Laughlin

Must be at least 21 years of age

We’re looking for a dependable, detail‑oriented Cage & Player Services Representative to perform cashiering functions, support guest credit services, and assist with player enrollment. This role is essential to maintaining secure financial operations while delivering warm, helpful, Family‑Style service.

Responsibilities

What You’ll Do

• Redeem guest chips and cash guest checks
• Operate the central credit computer and process credit card advances
• Assist with guest credit applications and approve credit within established limits
• Balance assigned bankroll accurately each shift
• Handle money exchanges with various departments
• Enroll new players, provide card usage instructions, and explain membership benefits
• Identify, sign up, track, and support players using the ACSC system
• Accurately input and maintain player records in the computer system
• Maintain inventory and usage control of promotional prizes and supplies
• Provide information and assistance to guests regarding all hotel and casino departments
• Adhere to all gaming regulations and company policies
• Maintain availability for scheduled shifts
• Deliver Caesars Entertainment’s Family‑Style Service at all times

Qualifications

What You'll Need

• High school diploma or equivalent
• Six months or more of related casino experience or equivalent training preferred
• Strong communication skills and the ability to read and write simple lists, memos, and business correspondence
• Excellent math skills (addition, subtraction, multiplication, division)
• Working knowledge of Microsoft Office products
• Familiarity with company policies, procedures, and safety regulations

Certificates, Licenses & Registrations

• Must possess and maintain all applicable regional Gaming card(s) and/or license(s)

Be Part of Something Legendary

If you’re ready to bring your accuracy, professionalism, and guest‑focused mindset to Harrah’s & Tropicana Laughlin, we’d be proud to welcome you to the Caesars Entertainment family.