Description

Job Summary: Performs routine duties of cleaning and servicing guest rooms and guest bathrooms, under the supervision of the Housekeeping Manager. Room Attendants promote a positive image of the property to the guests, by demonstrating pleasant, honest & friendly attitudes. Attendants should maintain complete knowledge of and comply with all housekeeping standards, departmental policies and follow all hotel’s procedures. As additional responsibility attendants may need to fill in & help out in Laundry Department. See Laundry Attendant Description attached.

Job Duties/Essential Functions Include but are not limited to the following:

Maintains hotel guest rooms and bathrooms to ensure a safe and clean experience for hotel guests, associates and vendors.
Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes down windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) to remove dirt and soiled debris.
Dust and polish all furniture, fixtures and wall hangings.
Strips bed of all linens and remake beds with fresh linens.
Check closets for cleanliness, wiping closet door, handle and overhead shelves. Restock the guest room supplies (e.g., hangers, extra blankets, extra pillows).
Vacuum rooms and hallways.
Inspect door and window locks to ensure they are in working order and immediately alert management/supervisor to any unsecured or unsafe situations, for the safety of guests and other employees.
Check lights and remotes to ensure all are in working order.
Maintains a friendly, cheerful, and courteous demeanor at all times.
Performs other duties as assigned.

Requirements

Qualifications:

Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
Ability to push and/or pull equipment weighting up to 100 lbs.
Ability to lift a maximum of 50 lbs.
Ability to communicate effectively with guests and associates.
Ability to work a flexible schedule, including weekends and holidays.

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