Salesforce Managed Services - Lead

Apps Associates

Posted 4 months ago, valid for 2 days

Acton, MA 01720, US

Competitive

Full Time

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Sonic Summary

The job requires providing daily support in a multi-org environment across four divisions, including interaction with Sales and Service Enablement teams to resolve issues.
Candidates must have a minimum of 5 years of experience and hold multiple Salesforce certifications, such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.
Daily responsibilities include proactive monitoring of admin errors and managing offshore developers for break/fix development.
Strong communication skills, organization, and critical thinking are essential, along with the ability to adapt to changing priorities.
The position offers a salary of $85,000 per year and requires three days a week at the client's location.

Summary of Task and Duties

Providing day-to-day support for multi-org environment across 4 Divisions
Daily interaction with Sales and Service Enablement teams on resolving Break / Fix support issues
Proactive Monitoring on admin errors on the platform
Manage offshore developers’ resources for development of break/fix
Daily interaction with Director, CRM & Enterprise Solutions
Daily interaction with DevOps Support team
Daily interaction with Solution Analysts

Skills needed

Additional Preferred Skills

General Skills

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By applying, a Apps Associates account will be created for you. Apps Associates's Privacy Policy and Terms & Conditions will apply.

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