Customer Account Representative

Full-Time | In-Person | Akron, OH

Build your skills. Work with people. Get rewarded for your results.

We’re looking for a motivated Customer Account Representative to join our growing Akron team. This is a customer-facing role for someone who enjoys working with people, communicates confidently, and wants an opportunity where strong performance can lead to greater responsibility and earning potential.

As a Customer Account Representative, you’ll work directly with customers on behalf of the brands we represent. You’ll help customers understand available products and services, answer questions, recommend solutions based on their needs, and assist with new customer accounts.

We’re looking for someone who is professional, competitive, dependable, and ready to learn. Previous customer service, retail, hospitality, or sales experience can be helpful, but we’re primarily focused on finding the right attitude and work ethic.

What You’ll Do

• Speak directly with customers and identify their needs
• Present available products, services, and promotional offers
• Assist customers with new account enrollment and account-related questions
• Build positive customer relationships through professional communication
• Represent our clients and their brands professionally
• Work toward individual and team performance goals
• Participate in ongoing coaching and development

What We’re Looking For

• Strong communication and people skills
• Professional and positive attitude
• Comfortable working directly with customers
• Motivated by goals and measurable results
• Reliable, coachable, and willing to learn
• Able to work effectively both independently and with a team
• Customer service, retail, hospitality, or sales experience is a plus

What We Offer

• Performance-based compensation with bonus and incentive opportunities
• Hands-on training and ongoing coaching
• Opportunities to develop customer service, sales, and account management skills
• Advancement opportunities based on performance
• Team events and recognition
• Travel opportunities for qualifying team members
• Supportive, goal-oriented team environment

Take the Next Step

If you’re looking for a role where you can develop professionally, work directly with customers, and be rewarded for the results you produce, apply today to be considered for our Akron team.