Job DetailsJob Location: Albuquerque, NM 87113Position Type: Part TimeEducation Level: High SchoolSalary Range: $8.02 - $9.02 HourlyJob Shift: DayJob Category: Resort Position Summary The Nail Technician provides our guests with high-quality nail care services, including manicures, pedicures, polish changes, and other treatments. They will consult with clients to understand their needs, ensuring personalized and effective care. Maintaining a clean and serene environment, you will uphold the highest standards of hygiene and customer service. Nail Technicians promote and sell service treatments, enhancements/upgrades and retail products to ensure the most memorable experience for our guests. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future.   Essential Duties and Responsibilities Provides high quality nail services to include manicures, polish changes, and other product application. Prior to beginning services, provides professional consultation to fully understand guests needs/desired results. Cleans and sanitizes equipment and work area to ensure guest comfort and safety throughout the service. Promotes other spa services and retail products to maximize the guest’s experience. Adheres to all confidentiality and proprietary standards as outlined in company and departmental guidelines. Ensures personal appearance and uniform reflect the professional standards outlined in company and departmental policies and procedures.  Attends all required training activities (both live and computer-based) and incorporates information learned into daily work activities. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.   Additional Responsibilities Demonstrates strong interpersonal skills in building a cohesive working relationship with co-workers and internal/external contact. Performs other job-related duties as assigned.  Key Performance Indicators This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process. Knowledge, Skills, and Abilities Excellent Customer Service Skills. Excellent verbal communication skills. Knowledge of standard concepts, practices and procedures of nail care. Ability to demonstrate proper handling of equipment and instruments used in the role. Excellent selling skills/techniques. Must have basic math skills. Qualifications   Education and Experience   Required: High School Diploma, GED, or equivalent. Must be 18 years of age. One (1) year’ experience delivering the Essential Duties and Responsibilities of the role. Preferred: Experience working in a spa resort. Note: Relevant work experience or education may be substituted to satisfy education and/or work experience. License/Certifications/Registrations  The following are required prior to the employment start date: State of New Mexico Cosmetology License. Must be able to successfully pass a stringent background investigation. Will require a pre-employment and random drug screening.                                                                      Physical Requirements/Working Conditions The following selected physical activities are required to perform the essential functions of this position Physical Requirement Description Balancing Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Climbing Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. Crawling Moving about on hands and knees or hands and feet. Crouching Bending the body downward and forward by bending leg and spine. Feeling Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Finger Dexterity  Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping Applying pressure to an object with the fingers and palm. Hearing Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Kneeling Bending legs at knee to come to a rest on knee or knees. Lifting Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Pulling Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion. Pushing Using upper extremities to press against something with steady force to thrust forward, downward, or outward. Reaching Extending hand(s) and arm(s) in any direction. Seeing The ability to perceive the nature of objects by the eye. Walking Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations. Sitting Particularly for sustained periods of time. Standing Particularly for sustained periods of time. Stooping Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Talking Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. List Working Conditions Required:  1.  Work is performed indoors and outdoors. Outside work is subject to temperature extremes and inclement weather conditions. 2.   Work hours subject to change with overtime work required. 3.   Subject to hazards which may cause personal bodily harm; smoke; diseases; cuts bruises, burns, common cold, influenza, dust, odors and elevated noise levels. 4.   Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces. 5.   Duties may involve walking, standing for long periods of time, sitting and crouching. 6.   Specific required movements include the following: a.   Trunk- bend, twist, rotate, push, pull, carry. b.   Arms – reach, carry, lift, twist, and rotate. c.    Legs – lift, push, pull, twist, and rotate. d.   Hands – Grasp, manipulate bilateral coordination, hand and eye coordination, and overall and finger dexterity.
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