Consumer Sales Lead (St. Croix) at ATN International Inc in undefined

Job Title	Consumer Sales Lead
Department	Sales
Location	USVI
Reports to	Consumer Sales Supervisor
Grade: S05 Job Code: SL0027		Type of position: Full-time Part-time	Non-Union Union	Hours___40___ / week Exempt Non-exempt
JOb Summary
The Consumer Sales Lead will be directly responsible for driving sales targets. Developing sales team through strategic coaching and development. The incumbent of this position must be able to communicate effectively, possess great organizational skills, lead by example, and encourage a positive work environment. Directly responsible for management of the retail sales floor in all aspects.
Qualifications or Prerequisites
Duties and responsibilities include but are not limited to the following: Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints for assigned area retail stores Direct and supervise employees engaged in sales, reconciliation of inventory and cash receipts, or in performing services for customers for assigned area retail stores Monitor sales activities to ensure customer satisfaction and quality service Ensure assigned retail staff provides efficient, courteous handling of customer sales and service requests problem resolution, accessory sales, and basic mobile technical troubleshooting Provide leadership and direction in sales and promotional initiatives of assigned personnel Collaborate with peers to ensure retail store consistency throughout operations Sell the value of the Company’s products, service plans and ancillary device Develop strategic incentives geared toward driving overall sales Provide optimum Customer experience and develop positive relationships Responsible for meeting established sales objectives by matching Channel needs with the right products and services Responsible for maximizing sales and profitability by focusing on key business initiatives merchandising, marketing execution, inventory management, and loss prevention Responsible for achieving 90% of the Store Sales Representative monthly sales target Perform other duties and functions as outlined by direct manager, that help to foster and develop channel needs and success

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REQUIREMENTS, KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of principles and processes for providing customer and personal services (i.e., customer needs assessment, meeting quality standards for services, evaluating customer satisfaction)
Knowledge of principles and methods for displaying, promoting, and selling products or services (i.e., marketing strategies and tactics, product demonstration, sales techniques, and sales control systems and basic principles of sales and marketing)
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, etc.)
Ability to multitask
Excellent oral and written skills
Strong interpersonal/people skills
Strong organizational, leadership, and teambuilding skills
Microsoft Office proficiency in Outlook, Excel, PowerPoint, and Word
Three to Five years of Sales Manager experience preferred
Wireless Sales Experience desirable

EDUCATION REQUIREMENTS

Bachelor Degree, or 4 Plus Years Sales Experience

TECHNICAL REQUIREMENTS

CERTIFICATION REQUIREMENTS

TRAINING REQUIREMENTS

PHYSICAL REQUIREMENTS

Sitting, walking, typing, talking and hearing, bending, squatting, reaching, occasionally standing for extended periods of time
Ability to lift up to 25 pounds occasionally
Moderate noise level

TRAVEL REQUIREMENTS

Limited inter-Island travel may be required

OTHER REQUIREMENTS

Must be willing to work flexible hours

Learn more about this Employer on their Career Site

Consumer Sales Lead (St. Croix)

JOb Summary

Qualifications or Prerequisites