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Director of Operations

RemodelBoom
Posted 2 months ago, valid for 19 days
Salary

$200,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • RemodelBoom is seeking a Director of Operations to oversee daily operations and enhance client retention, develop new service lines, and improve operational systems.
  • The ideal candidate will have demonstrated operations leadership experience within a small, fast-growing company, with a focus on reducing churn and increasing retention.
  • This hands-on leadership role requires a combination of strategic judgment, team management, and the ability to implement AI tools to improve efficiency.
  • The position offers a $200,000 annual base salary, profit sharing based on performance, and a fully remote working arrangement.
  • Candidates are expected to have a minimum of 5 years of relevant experience, preferably within a B2B online service-based business.

Director of Operations

Remote | Reports directly to the Founder

The Opportunity

RemodelBoom is a revenue-share growth partner for home improvement companies across the United States. Our clients do not pay retainers or setup fees; we earn revenue when our campaigns generate sales. This model makes operational execution, client outcomes, and company performance directly connected.

We are seeking a Director of Operations to own the build-out of a new service line.

The Role

The Director of Operations will directly take a new service from ideation to revenue-driving.

Key Responsibilities

  • Lead the design, testing, and launch of the new service line.

  • Define the business case, delivery model, technology and staffing requirements, operating procedures, and success metrics for the new offering.

  • Run structured pilots, assess client results and unit economics, and recommend whether the service should be refined, scaled, or discontinued.

  • Integrate successful offering into the company's sales, fulfillment, account management, and reporting processes.

Measures of Success

  • Growth in revenue generated from the new service line.

  • Consistent service delivery, operational quality, and timely issue resolution.

Experience and Qualifications

  • Track record of taking a service from idea to revenue-generating.

  • Experience building operations within a B2B online service-based business is preferred; experience serving the home improvement industry is a bonus.

Working Environment

RemodelBoom is a profitable, lean organization with a high-ownership and high-trust culture. This role offers direct access to the founders, meaningful authority over operational decisions, and the opportunity to grow into broader executive responsibility as the company scales. The mandate is demanding and outcomes-driven; the successful candidate will be expected to bring structure to ambiguity and deliver measurable improvement.

Compensation and Benefits

  • $200,000 annual base salary.

  • Profit sharing based on performance.

  • Healthcare coverage and additional employee benefits.

  • Unlimited paid time off.

  • Fully remote working arrangement.

  • Meaningful scope, autonomy, and a path to broader executive responsibility as the company grows.




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