Associate Product Manager - Forward Deployed (5 days onsite)

At Phenom, we’re transforming how organizations attract, engage, and retain talent through AI-powered experiences and intelligent automation.

We’re looking for an Associate Product Manager who wants to work directly with customers to solve business problems, shape product execution, and help turn AI-powered talent strategies into practical hiring workflows.

This role is designed around Phenom’s AI and Automation Bootcamp model, a structured customer engagement where Phenom helps organizations identify high-impact opportunities to improve HR and talent processes, design and implement AI agents and automation solutions, and move from prototype to scalable rollout.

As a Forward Deployed Associate Product Manager, you will work closely with customers and internal teams to turn real hiring workflow challenges into practical product, implementation, and adoption plans.

This is a full-time, in-office position based at our headquarters in Ambler, PA.

Please note: This role requires five (5) days per week in-office. Candidates must reside within fifty (50) miles of Ambler, PA. At this time, Phenom does not sponsor, transfer, or extend employment-based visas for this position, including H-1B, TN, or F-1 OPT.

Key Responsibilities

• Customer discovery and process mapping
• Work directly with customers to understand how their teams operate, map current-state talent processes, identify workflow gaps, and uncover business challenges impacting adoption, efficiency, and outcomes.
• Support future-state solution design
• Help define improved customer workflows by identifying where Phenom’s AI, automation, and platform capabilities can reduce manual work, improve speed, and create measurable business value.
• Prototype and validate solutions
• Use existing Phenom platform capabilities to configure and validate prototypes in staging environments before broader implementation or productization.
• Translate Bootcamp learnings into execution plans
• Convert Bootcamp learnings into product requirements, POC scope, workflow recommendations, and implementation plans.
• Drive adoption, value, and scale-up planning
• Help customers improve platform usage and operational outcomes by identifying optimization opportunities, defining success metrics, and supporting scale-up strategies.
• Influence product direction
• Bring recurring customer pain points, implementation learnings, and operational insights back into Product and Engineering discussions to help shape future product improvements and roadmap priorities.
• Partner across Phenom teams
• Work closely with Product, Engineering, Solutions, Customer Value Managers, Account teams, and domain leaders to drive successful Bootcamp outcomes and scalable product execution.

Qualifications

• Bachelor’s degree required; master’s degree preferred, ideally in Engineering, Computer Science, Data Science, Information Systems, or a related field
• 2+ years of experience in Software Engineering, or a related technical role
• Strong ability to translate complex business and workflow challenges into scalable product or operational solutions
• Excellent communication and stakeholder management skills across technical and non-technical teams
• Experience collaborating with Product, Engineering, or implementation teams in fast-paced environments
• Familiarity with Agile workflows and tools such as Jira or Confluence

Work Experience – What You’ve Done

• Post-secondary degree graduate aspiring to grow a career in product management
• Academic or professional background in Data Science, Computer Engineering, or equivalent field
• Hands-on experience working with technical teams or software products

Salary

Expected salary range: $70,000 – $90,000

Please note: Salary ranges are subject to change in accordance with Phenom’s compensation policies.

Benefits

• We want you to be your best self and pursue your passions.
• Comprehensive benefits to support holistic employee health
• Flexible work hours and hybrid schedules
• Career pathing, mentorship, and development opportunities
• A growing organization with exciting challenges and learning opportunities
• Perks and extras across all Phenom locations

Diversity, Equity & Inclusion

Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer and is committed to fostering an inclusive environment where every employee and candidate feels welcomed.

We recognize there is always more work to do and remain committed to continuous improvement—building a culture where inclusion is not just a value, but a lived experience.

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