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Automotive Service Manager

EasyCare Recruiting
Posted a day ago, valid for 20 days
Location

Marshalltown, IA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • We are seeking an Automotive Service Manager who is dedicated to customer service and leading a successful team.
  • The position requires five years of related experience or an equivalent combination of education and experience.
  • Key responsibilities include training advisors, managing workflow, and maintaining a positive team atmosphere.
  • Compensation is performance-based and competitive within the retail automotive market, with excellent benefits offered.
  • Candidates must possess a current driver's license and proof of state-required insurance on their personal vehicle.

Automotive Service Manager


We’re searching for an automotive Service Manager who is motivated and serious about their career in this highly competitive industry. If you are driven to help people, passionate about customer service and ready to lead a successful service team, then this opportunity is for you!


Essential Duties and Responsibilities:

  • Train Advisors to greet every customer that enters our facility with hospitality and the highest level of respect
  • Train Advisors to present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
  • Manage the store’s workflow in an effective and efficient manner
  • Train Advisors to possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
  • Maintain a positive attitude and team atmosphere at all times
  • Use the phone in a professional manner, always with the intention of creating a long-term relationship between the store, yourself and the customer
  • Supervise and direct employees
  • Prepare business goals for each month as well as each year
  • To act in a professional manner that reflects the quality organization you represent
  • Always project an attitude of honesty and integrity
  • Direct, coordinate, and participate in performing customer service activities as dictated by workload
  • Ensure that all work is performed to proper specifications
  • Assist other employees as needed 



Requirements


Education and/or Experience Preferences:
  
  • Five years related experience and/or training; or equivalent combination of education and experience.  
  • Graduation from an industry recognized service training program also preferred by not required.

Certificates, Licenses and Registration Preferences:
​   
  • Current driver's license  
  • Proof of minimum state required insurance on personal vehicle.  
  • Driving record acceptable to our current insurance carrier.  


Benefits


Compensation   

  • Compensation is based on performance and is competitive with the retail automotive market.
  • We offer excellent benefits.​

Ourcompany maintains a strong policy of equal employment opportunity for allassociates.  We hire, train, promote and compensate associates on the basis ofpersonal and professional competence and potential for advancement withoutregard for race, color, religion, sex, national origin, age, marital status,disability or citizenship, as well as other classifications protected byapplicable federal, state or local laws.  




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