CIT Operations Coordinator (Admin)

About Axiom Armored

Axiom Armored Transport is a trusted provider of secure cash logistics and armored transportation services, supporting financial institutions, commercial clients, and high-security operations across multiple states. Our work is built on precision, accountability, and an unwavering commitment to safety.

Operating in safety-sensitive environments, we prioritize the protection of our employees, customers, and assets through strict adherence to regulatory standards, disciplined operational practices, and continuous improvement. At Axiom, we value teamwork, reliability, and professionalism, and we take pride in delivering secure and efficient services that our clients can depend on.

Position Summary

The CIT Operations Coordinator provides direct administrative and operational support to the Senior CIT Operations Managers. This position serves as the primary coordinator for daily operational reporting, scheduling, communications, documentation, and project tracking across all branch locations.

A significant responsibility of this role is the daily review and monitoring of Motive telematics events and driver safety flags. The CIT Operations Coordinator works closely with branch managers to identify, communicate, track, and resolve safety-related events, ensuring timely coaching, corrective actions, and compliance with company safety standards.

The CIT Operations Coordinator plays a key role in supporting operational consistency, accountability, and continuous improvement across the organization.

Duties and Responsibilities

• Serve as the primary administrative support to the Senior CIT Operations Managers.
• Manage calendars, meetings, travel arrangements, correspondence, reports, and administrative projects.
• Prepare operational reports, presentations, dashboards, and other documentation as requested.
• Monitor Motive telematics activity and driver safety events on a daily basis.
• Review and analyze safety flags, driver scorecards, camera events, and vehicle performance metrics.
• Communicate Motive events and coaching opportunities to branch managers.
• Track manager follow-up, coaching completion, corrective actions, and event resolutions.
• Maintain records of safety coaching, telematics reviews, and compliance documentation.
• Identify trends and recurring safety concerns and escalate significant findings to leadership.
• May travel to branch locations across the Axiom Armored’s US footprint as needed to support operational initiatives, audits, training activities, special projects, and other business needs.
• Assists branch management with recruiting and hiring activities, including interview coordination, candidate communications, staffing reports, and onboarding support, as assigned.
• Assist with vehicle safety initiatives, compliance programs, and operational audits.
• Coordinate training assignments, compliance tracking, and branch operational reviews.
• Collaborate with other support staff to provide cross-functional support to other departments.
• Support operational projects, process improvements, and company initiatives.
• Assist with maintaining operational records, files, and reporting systems.
• Perform other duties as assigned.

Education & Experience

• High school diploma or equivalent required.
• Minimum of two (2) years of administrative, operations, logistics, compliance, or related experience required.
• Advanced proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience working in a multi-location environment is preferred.
• Experience working in relative industry preferred.

Knowledge & Skills

• Strong organizational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficiency in data entry, reporting, and recordkeeping.
• Ability to maintain confidentiality and handle sensitive information.
• Strong problem-solving and analytical abilities.
• Ability to work independently while supporting multiple stakeholders.
• Proficiency with HRIS, payroll, scheduling, and reporting systems is preferred.
• Ability to build effective working relationships across departments and locations.