Team Lead - Hybrid

Department: Sales & Distribution

Employment Type: Full Time, Non-Exempt
Reports To: Hybrid Route Supervisor

Supervises: This position has no direct reports

Approved Date: 3/31/2026

Major Working Conditions

Internal contacts include Full-Service leadership, Sales Operations personnel and Sales & Distribution management. External contacts include customers.

Primary Function

The Team Lead – Hybrid is responsible for delivering, unloading, and merchandising company products in assigned retail accounts, while serving as a lead support resource for route execution, service continuity, and operational consistency. This role assists other drivers, provides route coverage as needed, and supports daily field operations.

Key Responsibilities

• Deliver and unload product as ordered while efficiently servicing assigned accounts. 
• Stock, rotate, clean, and maintain product on shelves, vending equipment, coolers, fast lanes, and promotional displays according to company standards. 
• Utilize ordering systems, equipment, and required documentation, including DSD reporting. 
• Maintain organized backroom inventory and ensure proper product handling. 
• Assist other route drivers with daily operations, including ride-alongs, guidance, and problem resolution as needed. 
• Provide route coverage and operational support during absences, high-volume periods, or service disruptions. 
• Support consistent execution of route, safety, and merchandising standards across the Hybrid team. 
• Maintain professional customer relationships and deliver high levels of customer service. 
• Maintain a safe, clean work environment and comply with all safety and DOT requirements. 
• Ensure pre-trip and post-trip vehicle inspections are properly completed, documented, and compliant with company policy and DOT regulations for all commercial vehicles. 
• Perform other duties as assigned by management. 

Qualifications

• High school diploma or GED required. 
• A valid North Carolina Driver’s License or Commercial Driving License. 
• Must be at least 18 years of age. 
• Ability to pass and maintain DOT medical requirements. 
• Strong driving record. 
• Previous route delivery, stocking, merchandising, or retail experience preferred. 
• Ability to work in a fast-paced environment with availability for one weekend per month and some holidays. 
• Ability to lift up to 60 pounds, lift up to 30 pounds overhead, push and pull product (including stairs), and perform frequent bending, kneeling, and stooping. 
• Ability to stand and/or walk for up to eight (8) hours per day and work in varying weather conditions. 
• Demonstrated dependability, integrity, initiative, attention to detail, and strong customer service skills. 
• Ability to pass required background checks, Motor Vehicle Report review, and company drug testing requirements.