Administrative Specialist, Full- Time

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR:

Administrative Specialist, Full-time 

Location: Onsite Arlington Heights

Days/Hours: Monday - Friday, hours vary between 9:00 am-6:00 pm 

WHAT A TYPICAL DAY LOOKS LIKE:

• Greet patients professionally and courteously, both in person and on the phone 
• Process customer billing transactions accurately and in a timely manner
• Review, verify, and process refund requests in accordance with company policies
• Maintain and update billing records, invoices, and account information
• Communicate with customers regarding billing inquiries, discrepancies, and refunds
• Coordinate with internal departments to resolve billing issues
• Prepare reports related to billing and refunds as needed
• Ensure compliance with company procedures and financial regulations
• Provide general administrative support as required
  
• Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule 
• Support management team with all other assigned tasks 
• Perform all other duties as assigned 

QUALITIES YOU SHOULD POSSESS:

• Solid, concise verbal and written communication skills 
• Exhibits composure in busy, fast paced environment
• Possess exceptional typing skills with speed and accuracy 
• Organized, with high level of coordination for multiple tasks  
• Work effectively with cross-function teams to achieve shared objectives 
• Adaptable to adjustments in project requirements and unexpected changes
  
• Flexibility to adapt quickly to any disruptions or changes in the day 
• Ability to be resourceful and take initiative making independent decisions when issues arise
• Multitasking and time management skills, with ability to prioritize tasks 

EDUCATION, EXPERIENCE & REQUIREMENTS:      

• Associates degree (or equivalent) in relevant field, preferred
• Proven success in business setting, working with all levels of management
  
• Relevant prior experience favored working in medical/office setting
• Prior data entry/word processing experience
• Proficiency in Microsoft Office Suites (emphasis on Word, Excel)
  

BENEFITS & TOTAL REWARDS:

Company paid time off and medical insurance:

• Paid time off, Vacation, plus 6 designated Holidays
• Comprehensive Medical Insurance with multiple plan options and employer premium cost-sharing

Employees have access to a selection of ancillary benefits to customize their coverage through employee-paid options: 

• Dental Insurance
• Vision Insurance
• Life Insurance and AD&D
• Short and Long Term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• 401(k) with 4% company match, when eligible

Additional Perks:

• Paid on-site training    
• Annual uniform allowance
• Competitive pay and growth opportunities
• Quarterly appreciation breakfast/ lunches
  

Bright Light Medical Imaging is impacted by the use of Artificial Intelligence (AI) for recruiting from vendors such as Indeed, Glassdoor, Zip Recruiter and LinkedIn as a result of these vendor’s presentation of received resumes in their portal. All employment interviewing and hiring decisions are made by our employees. For questions contact our recruiting team at recruiting@brightlightimaging.com