Memory Care Coordinator

Position Purpose: A proficient Memory Care Coordinator ensures that residents receive high-quality, individualized care in compliance with all regulations, ultimately enhancing the quality of life for individuals with memory impairments seamless, successful transition and warm welcome into our community.

Required Qualifications

• Experience: Minimum of 1–2 years in memory care, assisted living, or dementia-related services;
• Strong computer and internet skills, including Microsoft Office suite.
• Certifications: CPR certification is required; dementia care certifications such as CDP (Certified Dementia Practitioner) are a plus
• Core Skills: Strong communication, organizational, and leadership skills; empathy, patience, and a deep understanding of memory impairments; ability to multi-task and prioritize effectively
• Able to clearly present information, accurately communicate, provide necessary level of detail even under stressful or demanding conditions.
• Available to work a flexible schedule, which will include working days, evenings, weekends, and holidays.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
• At least one year of experience in a nursing home community is preferred.
• Major Duties and Responsibilities
• Coordinating with Director, social workers, and family members to provide comprehensive care
• Monitoring patients’ health and behavior and making recommendations to Director as necessary
• Organizing and leading memory-enhancing activities, such as music therapy, art therapy, and reminiscence therapy
• Ensuring a safe and comfortable environment for patients
• Providing emotional support and counseling to patients and their families
• Maintaining detailed records of patients’ progress and care
• Implementing and maintaining compliance with all state and federal regulations related to memory care.
• Other duties as assigned

Personal Skills and Traits Desired/Physical Requirements/Working Conditions

• Effective verbal and written communication skills and ability to exercise judgment.
• Ability to maintain composure in stressful situations.
• Resourcefulness.
• Strong leadership skills.
• Positive attitude. 
• Ability to be organized and efficient.
• Basic computer skills.
• Ability to read, write, speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of teamwork.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must have patience, tact, and willingness to deal with difficult residents, family and staff. 
• Must be able to relay information concerning a resident’s condition.
• Must not pose a threat to the health and safety of other individuals in the workplace.
• Must be able to move intermittently throughout the workday.
• Meet general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
• Ability to work beyond normal working hours and on weekends and holidays when necessary.
• Ability to assist in evacuation of residents during emergency situations.
• Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
• May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.
• Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.
• May be subject to hostile or emotional residents, family members, visitors or personnel.