Fulfillment Operations Specialist

Fulfillment Operations Specialists play a key, hybrid role in our Shipping Department. Specialists ensure accurate and efficient order fulfillment by receiving parts from processing; pulling and organizing inventory; and reviewing, verifying, and stamping shipping documentation. Specialists must be able to work reliably, with strong attention to detail, and balance multiple priorities to contribute to the success of our operation.

Essential Functions

To accomplish this job, an individual must be able to perform each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Examine OSP shipments upon arrival to ensure they meet PO quantity and quality requirements. Ensure shipping documents are accurate and complete, and that all packages are adequately labeled.
• Verifies accuracy of orders and maintains accurate records of shipments; compares identifying information and counts and weights for customer orders.
• May receive, unwrap, inspect, and store incoming orders; responsible for accurately recording counts, weights, condition, and storage locations for received items
• Utilizes forklift, pallet jacks, dolly, and other material handling equipment to transport materials; may use forklift to load and/or unload goods on trucks (Forklift certification upon employment is required)
• Completes appropriate paperwork in compliance with internal processes and quality procedures (review and stamp shipping documents)
• Maintains a clean and organized, safe work area
• Collaborate with others to ensure accurate retrieval of inventory parts for assembly builds.
• Accurately use inventory systems to pull hardware from their designated locations.
• Follows directions consistently and accepts responsibility for his/her actions and work product
• Complies with applicable manufacturing processes, work procedures, and supervisor instructions
• Adheres to safety guidelines and procedures; proactively identifies job hazards and collaborates with leadership to minimize hazards and ensure employee safety
• Performs other duties as assigned
• Regular attendance on-site at the work site is required Mon-Fri 7am-4:30pm

This role is identified as requiring ITAR (International Traffic in Arms Regulations) compliance; therefore, qualified candidates must meet the definition of a U.S. Person (per EAR Part 772 and ITAR 120.15):

• An individual who is granted U.S. citizenship, or
• An individual who is granted U.S. permanent residence (i.e., a "Green Card" holder), or
• An individual who is granted status as a "protected person"

Required Education and Work Experience

• High School diploma or GED equivalent is required
• Minimum of 6 months experience in a warehouse role performing stocking, order picking, and/or packaging is preferred
• Forklift experience with satisfactory record of safe operation is preferred
• Basic computer skills (Microsoft Office Suite preferred)
• Prior experience with an Enterprise Resource Planning system preferred
• Experience managing receiving from/shipping to multiple customers preferred

Other Required Skills and Abilities

• Ability to read and accurately interpret a shipping label and pack list and verify counts with 100% accuracy
• Attention to detail and demonstration of accurate counting, and associated recordkeeping
• Professional written and verbal communication skills (English)
• Consistently legible handwriting (English)

Physical Demands and Work Environment
To perform the essential functions of the role, employees must be able to perform the following activities with or without reasonable accommodations:

• Regularly stand and walk throughout the facility, stand for long periods to perform job duties
• Regularly lift, carry (short distances), and push/pull up to 50 pounds
• Accurately distinguish colors, letters, and numbers
• Use hands and fingers to manually inspect and assess, lift, rotate, and wrap or otherwise package parts