Market Data Operations Analyst

Overview

Job Purpose

This group is responsible for the management, provisioning, reporting, and overall usage compliance of third-party market data both internally and externally. Our remit:

• To provide a value-add service across ICE Data Services’ multiple business lines.
• To establish a proactive, forward-facing, service-oriented group with a clear understanding of the value of the corporate strategic assets (“the data”) of which we are in effect the custodians.
• To implement a series of clearly defined best practices across all business lines and all product lines to support our global business in a timely, efficient & compliant way.
• To implement robust processes to support the sales cycle and the client on-boarding process while adhering to our core principals of source compliance & consistency.

The mandate of the Market Data Operations group is to provide a first-in-class management service with respect to the provisioning, reporting, and remittance of payment on behalf of our clients in compliance with our source obligations.

The Market Data Operations Analyst I is responsible for producing timely, accurate usage reporting to various Third-Party Market Data Suppliers; ensuring corresponding invoices are processed promptly and efficiently to enable timely payment to those suppliers; overseeing market data entitlement controls based on a broad array of Third-Party Market Data Supplier guidelines and policies; managing various projects and source-mandated change management processes; and assisting in the preparation and maintenance of usage analytics, market data trends, and other meaningful data aggregation that supports decision-making across the business.

The candidate should possess the following skills: team-oriented; self-motivated; able to work well independently; a strong sense of responsibility; strong communication and presentation skills; project management experience; strong analytical skills; the ability to achieve repeatable results; and the ability to process information quickly and develop a working understanding of Third-Party Market Data Supplier policies.

Responsibilities

• Oversee and participate in the preparation and distribution of consistent, comprehensive usage reporting of ICE Data Services' client base to various Third-Party Market Data Suppliers on a monthly, quarterly, semi-annual, and annual basis.
• Participate in initiatives to centralize and automate Third-Party Market Data Supplier reporting and expense data across multiple business units.
• Validate invoices through reconciliation against both usage reporting and contractual obligations.
• Collaborate with key market data and corporate systems stakeholders to streamline payment processes, with the goals of reducing payment cycles, maintaining go-forward efficiencies, and monitoring areas for continuous improvement.
• Monitor trends for abnormalities, inconsistencies, and fluctuations that may require further research or investigation.
• Collaborate with new and existing clients to facilitate and streamline the market data entitlement onboarding process.
• Coordinate third-party source approvals and ensure compliance with supplier policies.
• Consult with Third-Party Market Data Suppliers and internal stakeholders to resolve queries regarding client entitlements, usage reporting, and billing.
• Oversee and reconcile change management processes involving various elements of Market Data Operations and Compliance.
• Manage special projects and tasks as assigned.

Knowledge and Experience

• Bachelor's degree preferred (or equivalent industry experience in lieu of a degree)
• Proficiency in Microsoft Office
• Working experience in project management, data analytics, or a similar function
• A proactive approach to learning, problem identification, and problem resolution
• Keen attention to detail
• The ability to work both independently and within a team environment
• Service-oriented toward both internal and external parties
• Strong organizational, prioritization, and time management skills
• Strong written, oral, and interpersonal skills
• Experience with generative AI tools and structured prompt engineering considered a plus
• Exposure to workflow automation or basic scripting (e.g., Python, SQL, Excel macros) considered a plus

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