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- Lead assigned regulatory compliance programs and control portfolios across SOX, PCI, SWIFT, SOC 1/SOC 2, privacy, and other security control areas, ensuring scope, inventories, evidence expectations, and audit timelines are clearly defined and actively managed.
- Serve as senior control advisor and escalation point for assigned stakeholders, compliance partners, and delivery resources, providing guidance on control design, operating effectiveness, audit response quality, and remediation approach.
- Manage auditor coordination, RFIs, walkthroughs, findings, and remediation tracking by holding auditors and control owners accountable to milestones, improving quality of responses, and ensuring issues are escalated early with clear risk and impact framing.
- Maintain and improve compliance scope, control documentation, and control library data in partnership with GRC, ServiceNow, Axonius, Technology, and Security teams, ensuring control attributes, scope tags, ownership, and evidence requirements remain current and audit-ready.
- Build strong relationships with VP-level control owners, BISOs, Privacy, Financial Governance, Security Architecture, GIO, GPP, Product & Technology, and external audit partners to identify risks, resolve control gaps, and promote accountability for compliance outcomes.
- Support regulatory transformation and recurring gap remediation by identifying root causes, developing practical remediation plans, coordinating cross-functional follow-up, and helping implement sustainable control improvements.
- Provide concise status reporting and executive-ready updates on audit progress, RFIs, findings, indicators, risks, issues, decisions needed, and upcoming milestones for Director, SVP, CISO, and stakeholder reporting.
- Contribute to control automation and continuous monitoring initiatives by identifying candidate controls, validating business requirements, and ensuring automated indicators and dashboards support regulatory and operational compliance needs without owning the continuous controls monitoring capability.
- Bachelor's or Master's Degree in Computer Information Systems, Information Technology, Cybersecurity, Business, Audit, Risk Management, or equivalent years of relevant work experience.
- 5+ years of progressive experience in information security, IT audit, technology risk, compliance, controls management, or related technology governance roles.
- Experience coordinating internal or external audits and regulatory compliance activities across frameworks such as SOX, PCI, SWIFT, SOC 1, SOC 2, privacy, NIST, ISO, COBIT, or related control frameworks.
- Demonstrated experience working with auditors, control owners, technology leaders, and cross-functional teams to manage RFIs, walkthroughs, findings, remediation, and executive reporting.
- Strong working knowledge of IT general controls, application controls, infrastructure controls, identity and access controls, change management, vulnerability management, incident management, and compliance evidence expectations.
- Ability to interpret audit requirements, challenge auditor requests where appropriate, and translate complex control topics into clear business impacts and remediation actions.
- Experience maintaining compliance scope, control inventories, control ownership, and evidence repositories in GRC or related platforms such as ServiceNow.
- Strong written and verbal communication skills, including the ability to prepare concise updates for Director, SVP, CISO, VP, auditor, and stakeholder audiences.
- Strong attention to detail, judgment, accountability, stakeholder management, and ability to operate independently in a complex, global environment.
- Working knowledge of control automation, indicators, dashboards, and analytics sufficient to support continuous monitoring initiatives and ensure outputs align to regulatory and audit needs.
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Travel - 10%Â
Location - Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.Â
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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