Retail Shift Lead SEA LIFE Michigan

What you'll bring to the team

Retail Shift Lead - SEALIFE Michigan

Looking for a leadership role that’s more exciting than traditional retail?

Join our team and help lead daily operations in a fast-paced attraction environment where every day is different.

What You’ll Do

• Lead frontline retail team members during daily operations
• Support guest experience and resolve guest concerns
• Coach employees and provide real-time feedback
• Help manage busy guest areas and retail flow
• Maintain clean, organized, and stocked retail spaces
• Support merchandising and inventory tasks
• Serve as a floor leader and step in wherever needed
• Help maintain safety and operational standards

Qualifications & Experience

What You'll Bring

✔ Leadership or supervisory experience a plus!✔ Strong guest service and communication skills✔ Comfortable leading in fast-paced environments✔ Ability to coach and motivate teams✔ Reliable, punctual, and highly accountable✔ Comfortable making decisions under pressure✔ Flexible schedule including weekends and holidays

Benefits

Benefits of Joining Merlin Entertainments!

Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. Recognition Programs and Rewards: Celebrate your achievements and hard work! 401(k) Program: Save for the future with company matching contributions. Tuition Reimbursement Programs: Get support for further education and career growth. Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! ✨

Pay Range