Program Specialist II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Program Specialist II 
Job Title: Program Specialist II 
Agency: Health & Human Services Comm 
Department: Settlement Agreement Complianc 
Posting Number: 20836 
Closing Date: 09/15/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $3,793.41 - $5,921.25 
Pay Frequency: Monthly
Salary Group: TEXAS-B-18 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 909 W 45TH ST #634 BLDG 4 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

The Program Specialist II position reports to the Director of Compliance Unit. Primary duties include 1) assisting in the coordination of Quality Improvement and Compliance Unit activities, 2) acting as the state office liaison for external mortality reviews, 3) primary SharePoint administrator for SSLC State Office SharePoint sites, and 4) other duties as assigned.

Essential Job Functions:

1. Attends work on a regular basis and may be required to work a specific shift schedule or at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

2. Coordinates Quality Improvement and Compliance Unit activities such as videoconferences, scan calls, face-to-face meetings, and document request dates.

3. Provides information and reports to State Supported Living Centers and State Office staff. Provides assistance for document requests, maintains current information in SharePoint, updates compliance matrices, takes meeting minutes, and creates materials as needed.

4. State office liaison for external mortality reviewers. Maintains death log, contact lists, and due dates. Schedules state office mortality reviews. Reviews mortality documentation and uploads to external reviewer. Provides training and assistance to facilities as needed.

5. Administrator for SSLC State Office SharePoint sites. Gives and maintains appropriate permission levels and access.

Knowledge, Skills and Abilities (KSAs):

Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training and marketing techniques; and of program management processes and techniques.

Skill in identifying measures or indicators of program performance and in operating computers and applicable software.

Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to train others.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited high school or GED.

Experience preparing executive and administrative reports, studies, or special projects.

Experience with complex, executive level coordination and written communications.

PC skills and experience using Word, Excel, and MS Outlook.

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.