Staff Services Officer IV

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Staff Services Officer IV 
Job Title: Staff Services Officer IV 
Agency: Health & Human Services Comm 
Department: BHH OPERATIONS 
Posting Number: 21053 
Closing Date: 09/18/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $4,263.16 - $6,779.25 
Pay Frequency: Monthly
Salary Group: TEXAS-B-20 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 0102,0111,0147,0160,0161,0170,0171,0430,0431,0491,2102,3152,4801,4802,4803,4804,4810,4821,6607,8411 
8412,8840,8862,120X,16GX,20C0,2G0X1,30C0,36A,36B,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0 
63A,63AX,63G0,63S0,641X,70C,70F,89A,8A200,8U000,90A,920A,920B,92A,92Z,FIN10,F&S,LS,LSS,PERS,PS,SEI11 
SEI15,SK,WEPS,YN,YNS 

Brief Job Description:

The Texas Health and Human Services Commission seeks a highly qualified candidate for a Staff Services Officer IV within the Behavioral Health Services Division. Reporting within the Strategy and Operations department, this position performs complex, senior-level staff services work to support the division.

Work involves planning, directing, coordinating and performing several staff services functions such as human resources, purchasing, training, records management and property management. This position also serves as a develop policies and procedures

Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

EJF 1- Plans, develops, maintains and supports SharePoint. May provide technical assistance and training to other staff related to the use of SharePoint. (25%)

EJF 2 – Provides technical assistance related to various HR processes; advise management and answers policy and procedure questions. (20%)

EJF 3 – Establishes and maintains BHS database containing up-to-date information about all BHS positions and staff including telework schedules, demographics, vacancy statistics, and office information. (25%)

EJF 4 – Coordinates division requests for office seating assignments and keeps related maps and databases up to date. (25%)

EJF 5 – Performs other duties as assigned to support divisional priorities, strategic initiatives, and organizational objectives. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of agency programs, policies, and procedures.

Knowledge of the methods, principles, and practices of the agency.

Knowledge of information technology needs and office management and human resource administration.

Skill in coordinating activities

Skill in the use of a computer and applicable software, including Microsoft Word, Excel, Teams, Power BI, Power Automate, Visio.

Ability to think critically.

Ability to study and evaluate programs and propose recommendations.

Ability to interpret and apply agency policies and procedures.

Ability to analyze and solve work problems.

Ability to make decisions affecting the operation of administrative services functions

Ability to communicate effectively both orally and in writing.

Registrations, Licensure Requirements or Certifications:

“N/A”

Initial Screening Criteria:

At least one year experience in office management, business administration, information technology, or human resource administration required. Graduation from an accredited four-year college or university with major coursework in human resources, public or business administration, or a related field is generally preferred. Experience and education may be substituted for one another on a year-to-year basis.

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.