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Client Service Representative, Veazie, Maine

Suveto
Posted 4 days ago, valid for a month
Location

Bangor, ME, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position requires providing high-quality customer service to clients while assisting doctors and support staff.
  • Key responsibilities include managing the front desk, overseeing clinic flow, and handling euthanasia paperwork.
  • Candidates should have at least 1 year of experience in a similar role and be able to discuss payment options with clients.
  • The job also involves daily administrative tasks such as printing schedules, filing, and managing medical records.
  • The salary for this position is competitive and commensurate with experience.
Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff.
� Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
� Oversee the clinic flow.
� Manage and assist client in the euthanasia paperwork process.
� Discuss payment choices with clients.
� Process Daily Estimate Report (Out Window CSR).
� Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.
� Maintain knowledge of extension numbers to reach employees throughout the network.
� Assist in emergency situations by expediting calls to triage staff members.
� May require mentoring or overseeing students from various educational programs.
� Perform other job duties as assigned.



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