Barista PRN

Job DetailsJob Location: The Garlands of Barrington - Barrington, IL 60010Position Type: PRN/On-CallEducation Level: NoneSalary Range: $16.50 - $16.50 HourlyTravel Percentage: NoneJob Shift: Varies Barista Barista Experience Required PRN - Requires a flexible schedule with availability to work various shifts  Hourly Rate - $16.50  Regardless of position, Garlands employees have the unique opportunity to connect with members, create joy and happiness, mentor positive energy, inspire others and, most of all, be inspired.     Benefits for Full-time Employees (30 hours + per week) Paid time off Paid holidays 401k (with match) Medical, dental and vision insurance Short and long-term disability Life insurance All Employees (Full-time, Part-time & PRN) Heated, underground parking Upscale employee break room  Employee referral awards Employee Assistance Program Uniforms provided Principle Accountabilities for a Barista: Prepare incredible quality drinks, in a fast and sometimes hectic environment. Produce exceptional quality drip and pour over coffee, espresso drinks with  consistent espresso and milk quality. Latte art is expected on all hot milk drinks. Training will be provided. Focus, expertise, practice, resilience and confidence is required. Heat and serve prepared food items. Ensures that their experience and presentation of food and beverage items, table settings and surroundings meet and exceed the expectations of customers. Check the floor and tables for cleanliness in the Galleria. Clean and sanitize the work areas, seating areas and equipment/tools.  Interact with customers to ensure their satisfaction, build trusted relationships and gain insight that is helpful in meeting their needs and serving them at the highest level of quality. Provides additional assistance to customers as needed (e.g., walk order to table when necessary, assist in selection of a gift, etc.). Supports other Baristas by cleaning, maintaining and restocking stations and completing related responsibilities to ensure seamless transition from one shift to the next. Describes and encourages the sale of menu selections. Inputs data into POS system. Works collaboratively with all co-workers and takes whatever action is necessary to provide the highest level of service to all Members of The Garlands. Follow health and safety sanitation guidelines. QualificationsKnowledge, Skills, & Abilities for a Barista: Must possess integrity and honesty while working in this highly autonomous position. Self driven. Must be a flexible, highly customer service and people oriented individual who demonstrates compassion, patience and understanding to an older adult population. Must be well organized with the ability to handle a variety of responsibilities and changing priorities, while maintaining an upbeat, customer service focus. Must be a team-oriented individual who enjoys working collaboratively with others, creating a positive and uplifting environment, and communicating effectively. Must be able to work a flexible schedule, including weekend and holidays. Excellent communication skills, attention to detail, initiative, follow through and sense of timing is required. The ability to learn and use the computerized ordering and billing system is essential. Experience having worked in a coffee shop is a plus. Takes pride in personal appearance and professional demeanor. Be able to handle interruptions and answer questions throughout shift. Physical Requirements: Must be able to lift 15 lbs. (trays, large coffee pots, dish pans, pots, silverware, dry storage, linens, etc.). Must be able to stoop as well as stand and walk continuously Must be able to move arms and hands in various directions to clean tables and workstations Must be able to lift and move tables and chairs, boxes and other containers Must be able to use sharp utensils