*Receives orders from physician offices and confirms that all patient demographics are accurate and entered in HIS.
*Use provided software, web access, and telephone, verifies insurance with specific regard to services ordered.
*Determines financial responsibility when applicable and communicates financial responsibility to patients. Collects upfront payments when applicable.
*Determines authorization requirements and ensures that all appropriate authorizations are on file and accurate before service.
*Communicates actual or potential problems regarding verification, scheduling, financial counseling, or patient satisfaction to direct supervisor.
Requirements
- 2-3 years of related experience in insurance verification, and scheduling diagnostic testing and surgery.
- High School Diploma or higher.
- 2 years of Medical Office experience in a doctor's office or hospital.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and accuracy in data entry.
- Must be able to pass a pre-employment drug screen and background check.
- Must be able to obtain your immunization records.
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