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Responsibilities
- Lead the design and execution of large-scale global product quality programs that span multiple product lines, marketing teams, regions, and cross-functional organizations
- Develop and drive the strategic roadmap for international marketing localization, bringing clarity to ambiguous problems where standard frameworks and technical solutions do not fully apply
- Identify systemic process and quality gaps across international markets and build novel approaches to address root causes with cross-regional and cross-functional impact
- Establish and evolve program management processes that enable teams to rapidly assess, prioritize, and act on shifting marketing and product quality signals across global markets
- Influence key leaders and functional stakeholders by synthesizing complex quality data into compelling narratives that drive alignment and resource decisions
- Build and maintain formal networks across marketing, product, engineering, data science, operations, and regional teams to accelerate program delivery and surface emerging risks
- Develop contingency plans and resilience strategies to mitigate disruptions caused by changes in international market conditions, regulatory environments, or product strategy
- Coach cross-functional partners on diagnosing and improving complex quality systems, and share frameworks that scale across teams and geographies
- Define and track program health metrics that connect short-term quality deliverables to long-term international product growth objectives
- Participate in the development of organizational strategy for global product quality, representing program insights in leadership forums and strategic planning cycles
Minimum Qualifications
- 12+ years of experience in program management, product operations, or a related field with a focus on global or international product quality and growth
- Experience leading and delivering multiple large-scale, cross-functional programs simultaneously in ambiguous, fast-changing environments with cross-regional scope
- Experience influencing senior leaders and functional stakeholders through structured written communication, data-driven recommendations, and executive-level presentations
- Experience developing strategic frameworks and program roadmaps for complex quality or product growth challenges that span multiple geographies and organizational boundaries
- Experience building and leveraging cross-functional networks to drive alignment, surface risks, and deliver measurable outcomes across international markets
Preferred Qualifications
- Ability to design, evaluate and implement AI-powered solutions to reach global users
- Experience operating in a technology company at scale, partnering with product and engineering organizations to influence product quality strategy and roadmap decisions
- Experience working on international product growth programs with direct exposure to market-specific quality, localization, or regulatory considerations across multiple regions
- Demonstrated ability to build scalable program infrastructure, including tooling, documentation, and governance processes, that enables distributed teams to operate with consistency
- Experience using data analysis and product quality metrics to diagnose systemic issues and prioritize investments across a global product portfolio
$189,000/year to $258,000/year + bonus + equity + benefits
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