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Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.


Work Shift:
8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:
40

Compensation:
Salary Range: $16.50 - $26.50



Union Position:
No

Department Details
Summary
The Employee Account Services Representative role supports Occupational Medicine activities related to business office operations. These responsibilities include, but are not limited to: charge entry, invoicing, payment posting, account reconciliation, aging follow-up, and billing issues resolution.The role supports system processes, workflow consistency, and third-party administrator coordination to ensure accurate service delivery and efficient business operations.
Job Description
- Integrates system processes and standards for services, initiating company specific customization following Business Operations standards.
- Works accounts throughout the entire revenue cycle, which includes, but is not limited to, entering service charges, invoicing, payment posting, reconciling balances and collections.
- Provides additional business support to clients.
- Processes aging reports while diligently working aged accounts prior to sending to collections. Identifies and promptly resolves billing complaints.
- Demonstrates experience in diverse team environment, including coordination, problem solving and consensus building skills.
- Well-developed skills in interpersonal relationships, conflict resolution, customer service, coordination and collaboration are required.
- Able to perform essential duties without direct day-to-day management.
- Strong organizational skills and ability to learn various programs utilized in the health system.
- Must demonstrate proficiency in computer skills and use of multi-line telephone system.
- Ability to multi-task and perform a wide range of job duties related to business operations.
- May train and mentor new employees.
Qualifications
Associate degree in business/public relations preferred.Minimum of two years work experience in Occupational Health or business office required.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.
Learn more about this Employer on their Career Site
