Commercial Lines Account Representative

COMPANY INFORMATION:

Since 1983, Truck Writers' mission has been to become business partners with our clients and insurance providers in the transportation industry, facilitate their insurance and related business needs, and continually improve our services to respond in a timely fashion.

DESCRIPTION OF ROLE:

Our growing agency is looking for an individual with commercial lines experience to join our team as an Account Representative. We need a highly organized individual to handle the day-to-day management of commercial trucking clients. The successful candidate for this role will have strong communication and multi-tasking skills.

CUSTOMER SERVICE REPRESENTATIVE DUTIES:

• Issue Certificates of Insurance as requested
• Order and interpret Motor Vehicle Reports and any client-related documents
• Review client contracts for additional interest and coverage requirements
• Initiate, screen, and prepare change/endorsement requests
• Oversee pending cancellations, final cancellations, and reinstatements
• Check in all policy documents for accuracy and deliver to clients via client portal or mail
• Handle telephone requests and correspondence with agency clients
• Maintain all client activity in the agency automation system (Applied Epic)
• Utilize discretion and independent judgment
• Other functions may be assigned as business conditions change

SKILLS & REQUIREMENTS:

• Active Property and Casualty Insurance license required
• 2+ years of experience in commercial lines insurance required
• High school diploma/GED required
• Associate's or Bachelor's degree preferred
• Strong ability to multi-task
• Ability to prioritize high volume of workload
• Excellent verbal and written communication skills
• Skilled in working collaboratively with a team in a professional manner on a daily basis
  

WORK SCHEDULE:

• Full-time: 8am to 4:30pm, Monday thru Friday

BENEFITS:

• 401(k) Retirement Plan
• Health Insurance w/ contribution to HSA or FSA
• Dental Insurance
• Group Life Insurance
• Paid Time Off
• Paid Holidays

SALARY: $70,000.00+ per year