Housekeeping Houseman

Choice MHD Benefit Breakdowns

Hourly Wage: $16.50

Benefits When You Make It Your Choice:

· Employee discounts on thousands of hotels

· Free Parking

· Paid Sick Time (MN Earned Sick and Safe Time)

Hourly (Full Time):

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!

• 401(k) Retirement Plan

90 Days:

• Paid Vacation Time

• 8 Paid Holidays

• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities 

Perform all shift checklist responsibilities & reporting requirements 

• Be familiar with property, departments, hours of operation and services of the hotel 

• Answer basic Housekeeping related questions 

• Assist team with training, supplies and support in order to consistently provide quality guest rooms and public areas 

• Properly maintain hotel keys and electronic cards (key control) 

• Clean and stock linen closets 

• Clean and Vacuum hallways, including baseboards 

• Turn in all lost and found items in accordance with lost and found procedures 

• Maintain a clean and organized work area 

• Dust light fixtures 

• Pick up dirty linen from housekeeping closets and throw down the chute 

• Strip rooms when needed and assist in ‘pick up’ of dirty linen 

• Sort terry and linen into laundry carts after coming down the linen chute 

• Put away supplies when received 

• Ensure all trash from guest room floors is placed in dumpsters 

• Run items to guest rooms, room attendants and supervisor   

Actively participate in housekeeping’s ‘deep clean’ or ‘preventive maintenance’ programs 

• Participate in all departmental meetings 

• Carpet clean guest rooms and hallways when needed 

• Participate in required training programs 

• Report any damage, hazard repairs to your immediate supervisor 

• Help keep stock levels at par and maintain cleanliness of linen closets on floors 

• Clean elevator tracks on all guest elevators 

• Ability to perform all housekeeping duties as outlined in hotel specific training outlines and property specific checklists 

• Familiar with frequently used Standard Operations Procedures 

• Knowledge of how to operate all Housekeeping Equipment.  

• Must be able to recognize situations that require immediate supervisory attention 

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations 

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service 

• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems 

• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis 

• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction 

• Performs other duties required to provide the service brand behavior and genuine hospitality 

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest 

Requirements/Skills 

• Ideal candidate will have a minimum of one -year hospitality experience in housekeeping 

• Follows instructions and communicates effectively 

• Works well independently or as part of a team 

• Strong attention to detail 

• Commitment to exceptional guest service  

• Willing to work a flexible schedule including weekends and holidays 

• Adheres to the policies and procedures of the hotel