Regulatory Compliance Manager II

Job Details

The Regulatory Compliance Manager II manages quality assurance execution across application delivery and regulated quality services to ensure consistent quality outcomes and compliance with defined requirements. Implements standardized QA processes, testing protocols, and quality controls that validate delivered functionality against business and compliance expectations. Oversees audit and inspection readiness for quality deliverables, including documentation integrity, issue remediation, and stakeholder coordination. Ensures execution of proposal and quote deliverables for quality services, including scope definition, assumptions, and compliance-aligned deliverables.

• Implements QA standards, procedures, metrics, and reporting to sustain fit-for-purpose delivery.

• Validates requirements coverage through test strategy, test plans, traceability, and release readiness criteria.

• Operates continuous testing platforms, including administration controls and execution reliability expectations.

• Standardizes defect, incident, and problem workflows, including triage rules, prioritization, root cause expectations, and closure verification.

• Authors and maintains controlled documentation, including SOPs, work instructions, and quality records for audit readiness.

• Executes client and regulator audit and inspection activities, including evidence preparation, response development, and remediation governance.

• Administers regulated quality processes, including deviation investigations, CAPA, complaints, change control, and product disposition decisioning.

Education:

• Bachelor's degree in supply chain management, logistics, operations, business administration, or a related field, or equivalent experience required.

Experience:

• 5+ years of experience in quality assurance/quality management within a regulated and/or operational services environment (e.g., GxP/GDP, logistics/distribution, shared services, customer contact centers, or technology delivery), or a related field required.

• 2+ years of experience in a management capacity required.

Certification:

• Certification in ASQ certified quality auditor, certified professional in healthcare quality, QMS, or equivalent certification preferred.

Schedule

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Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned