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Job Summary:
We are seeking an experienced Epic Resolute Hospital Billing (HB) Analyst to support and optimize Epic HB applications within a healthcare environment. The ideal candidate will be responsible for system configuration, workflow analysis, troubleshooting, testing, implementation, and ongoing support of Epic Resolute HB modules.
Responsibilities:
- Analyze, design, build, test, implement, and maintain Epic Resolute HB applications.
- Work closely with hospital billing teams, revenue cycle stakeholders, and IT teams to gather business requirements.
- Configure and optimize Epic HB workflows, charge capture, claims processing, and billing functionality.
- Troubleshoot system issues and provide timely resolution and support.
- Perform system upgrades, enhancements, and maintenance activities.
- Create and maintain documentation for workflows, build specifications, and testing scripts.
- Participate in integrated testing, user acceptance testing (UAT), and go-live support.
- Collaborate with cross-functional Epic teams including Prelude, Cadence, Professional Billing (PB), and Claims.
- Ensure compliance with healthcare regulations, billing standards, and organizational policies.
- Provide end-user training and knowledge transfer when required.
Required Qualifications:
- Bachelor’s degree in Healthcare IT, Computer Science, Information Systems, or related field.
- 3+ years of experience working as an Epic Resolute HB Analyst.
- Epic Resolute Hospital Billing (HB) Certification required.
- Strong understanding of hospital revenue cycle workflows and billing operations.
- Experience with claims processing, reimbursement, charge review, and payment posting.
- Knowledge of HL7 interfaces and healthcare data standards is preferred.
- Experience in troubleshooting, testing, and system optimization.
- Strong analytical, communication, and problem-solving skills.
Preferred Qualifications:
- Additional Epic certifications such as Prelude, Cadence, or PB are a plus.
- Experience supporting large healthcare organizations or multi-hospital systems.
- Familiarity with SQL and reporting tools is preferred.
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