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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Job Summary
SummaryResponsible for supporting day-to-day operations within the organization's administrative functions, ensuring efficient workflow and compliance with organizational policies. Works closely with various departments to streamline processes, resolve operational issues, and contribute to the overall success of hospital initiatives. This role requires a strong understanding of administrative procedures, problem-solving abilities, and the capacity to manage multiple tasks simultaneously.
Does this position require Patient Care?
No
Essential Functions
-Coordinate and support administrative operations to ensure efficient workflow.
-Assist in the development and implementation of process improvements to enhance operational efficiency.
-Collaborate with different departments to resolve operational issues and ensure alignment with organizational goals.
-Prepare reports and documentation to support decision-making and track operational performance.
-Maintain records and ensure compliance with hospital policies and regulatory requirements.
-Provide administrative support for special projects, including research, data collection, and project coordination.
-Communicate effectively with staff and stakeholders to ensure the smooth operation of hospital services.
-Monitor and manage office supplies, equipment, and other resources to support daily operations.
-Assist in the onboarding and training of new staff to ensure smooth integration into the organization.
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Qualifications
Education
Bachelor's Degree Business Administration required or Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Experience in an administrative or operational support role 2-3 years required and Experience in a healthcare setting 1-2 years preferred
Knowledge, Skills and Abilities
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent communication skills, both verbal and written, to interact with staff and stakeholders.
- Analytical skills to assess operational processes and identify areas for improvement.
- Proficiency in Microsoft Office Suite and other relevant software tools.
- Strong problem-solving abilities to address operational challenges and implement solutions.
- Ability to work independently and as part of a team in a fast-paced environment.
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Additional Job Details (if applicable)
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
$48,547.20 - $69,409.60/Annual
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Grade
5
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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