Overnight Valet Supervisor

• Experience: 1–2 years of valet, hospitality, or supervisory experience.
• Technical Skill: Highly proficient in driving stick shift (manual transmission) vehicles and able to pass a company driving test.
• Credentials: Minimum of 18 years of age with a valid Driver’s License and a clean driving record (insurable by VPNE's provider).
• Background Check: Must be able to pass a standard criminal background check and Registry of Motor Vehicles (RMV) review.

• Safety First: Maintain a secure environment for all team members and guests; safely operate guest vehicles to eliminate accident risks.
• Operational Oversight: Oversee the secure tracking of keys and vehicles throughout the garage while keeping the facility highly organized.
• Service Excellence: Lead by example by smiling, greeting, and assisting every guest, ensuring the entire team delivers an exceptional customer experience.
• Team Leadership: Set an upbeat tone for the workplace, cultivate an enthusiastic environment, and coach team members on using approved, professional language.
• Shift Logistics: Communicate clearly with co-workers and management to execute organizational plans and ensure smooth shift handovers.
• Brand Standards: Maintain a sharp, professional appearance and ensure all team members strictly adhere to VPNE’s uniform and grooming guidelines.

• Communication: Proficient in English (both written and verbal) to effectively create relationships with customers and team members.
• Physical Stamina: Ability to stand for long periods, run and move quickly to retrieve vehicles, and lift a minimum of 50 lbs.

• Friendly, outgoing, and upbeat personality with a strong work ethic.
• A natural willingness to go the extra mile for guests.
• Exceptional organizational skills and a knack for efficient car staging.

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