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Temporary Admissions Services Representative

Berklee College of Music
Posted 2 days ago, valid for a month
Location

Boston, MA, US

Salary

$20 per hour

Contract type

Full Time

By applying, a Berklee College of Music account will be created for you. Berklee College of Music's Privacy Policy and Terms & Conditions will apply.

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Sonic Summary

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  • The Admissions Services Representative at Berklee will handle high-volume communications via email and phone under the supervision of the Associate Director of Admissions Services.
  • This role requires strong organizational and communication skills, as well as a solid understanding of admissions policies and procedures.
  • The position involves answering inquiries about Berklee and the application process, as well as making outgoing calls to support recruitment efforts.
  • Candidates must have at least one year of relevant experience and will be compensated at a rate of $20 per hour.
  • Berklee is committed to diversity and inclusion, ensuring fair employment practices for all applicants.

Job Description:

Under the direct supervision of the Associate Director of Admissions Services, the Admissions Services Representative is part of a team responsible for representing the front line for Admissions communications via email and phone calls.

The Admissions Services Representative will typically answer a high-volume number of calls and emails throughout the day. These calls and emails range from general inquiries about Berklee, to detailed questions about the application process, including how/where to submit application materials. Some outgoing calls to applicants willĀ be required to support the college’s recruitment efforts.

A strong understanding of Admissions policies, deadlines and procedures is required, in addition to knowledge about Berklee’s academic offeringsĀ 

Capabilities required include:

1) Organizational Skills - ability to complete multiple tasks while maintaining quality and attention to detail

2) Communication Skills - Ability to communicate in a clear and professional manner; ability to work well with others in a close working environment and assist faculty/staff with material requests. Excellent phone demeanor.

3) Understanding of the college’s policies, deadlines and related Admissions information.

Pay Rate: $20/hour

This document does not create an employment contract, implied or otherwise, other than an ā€œat willā€ employment relationship.

Ā 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:Ā 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.Ā  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Temporary (Fixed Term)



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By applying, a Berklee College of Music account will be created for you. Berklee College of Music's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.