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Players Club

Ponca City Development Authority
Posted 7 days ago, valid for 21 days
Location

Braman, OK, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The Players Club Representative position requires a high school diploma or G.E.D. and candidates must pass background and drug screenings to obtain a gaming license.
  • Candidates should possess excellent communication and customer relation skills, and must be flexible to work various shifts including weekends and holidays.
  • The role involves providing guest service, promoting membership in the Players Club loyalty program, and managing promotional activities.
  • Physical requirements include the ability to sit and stand for long periods and occasionally lift over 50lbs.
  • The salary for this position is competitive, but specific figures are not mentioned; prior experience in a similar role is preferred.
Qualifications:  
High school diploma or G.E.D. required. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Candidates must have excellent communication, customer relation skills, and be self-motivated. Physical requirements include sitting and standing for long periods of time, bending, stooping, and lifting occasionally in excess of 50lbs.

Responsibilities and Duties:
The Players Club Representative is responsible for providing exceptional guest service while promoting and managing membership in the Players Club loyalty program. This role involves direct interaction with guests, explaining program benefits, and ensuring accurate data entry and promotional tracking. Representatives serve as brand ambassadors, supporting marketing efforts and enhancing the overall guest experience.
           
  • Facilitate match play sign-ups and manage promotional drawings, including collecting entries and conducting prize drawings.
  • Operate promotions using player tracking system.
  • Deliver excellent guest service by engaging with patrons professionally and courteously.
  • Monitor, stock, and clean the assigned work area to maintain a neat and organized environment.
  • Accurately count and record numbers legibly as part of promotional and tracking processes.
  • Maintain a professional appearance and demeanor while conducting company business.
  • Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.
Disclaimer

The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA
 



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