Lake Compounce - Full-time Waterpark Maintenance Technician

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

We are currently looking for a:

Roles & Responsibilities:

The Aquatic Maintenance Technician is responsible for the modification, repair, and refurbishment of rides and equipment located within waterpark or aquatics facilities. This position completes preventative maintenance, testing rides, adjusting controls, diagnoses issues, ensuring water quality, and repairing system malfunctions as they occur.

This position plays an integral role in ensuring the safe and continuous operation of water park rides and attractions, which, in turn, strengthens guest satisfaction.

Job Duties & Responsibilities:

• Conduct daily pre-opening inspections of waterslides and pools to ensure there are no safety or performance issues.

• Ensures that all pools are chemically balanced for operation according to codes and standards set by state and local Health Department and park management

• Ability to respond to trouble calls, diagnose, and correct mechanical issues.

• Maintain the property in a clean, presentable, and safe manner.

• Perform repairs and service as directed by the manufacturers’ requirements and specifications.

• Perform preventative maintenance such as painting, battery replacement, smoke detector checks, HVAC Cleaning, door/ lock repair, plumbing, cleaning, painting, drywall repair, basic carpentry, electrical repairs, and various other issues that arise

• Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.

• Utilize the proper PPE, depending on the nature of the job.

• Maintains all storage areas, shops, and mechanical areas in a clean, safe, organized, and secure manner

• Complete repair work orders in a timely manner.

• Keep maintenance and Park leadership fully informed of current issues.

• All other duties assigned by leadership

Education and Experience:

• High School diploma, GED, or equivalent Equivalent work experience will also be considered

• 2+ years previous work experience in maintenance or mechanics highly desired.

• 1-2 years previous work experience at a waterpark, swimming pool, or other aquatics-related facility is preferred

• Working knowledge with water chemistry, pumps, and motors highly desired

• Must have Certified Pool Operator (CPO) or become so within 90 days of hire, when required by state and local guidelines.

Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements: 

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays, open to close

• Must possess a valid driver’s license and a good driving record

• Must possess strong mechanical aptitude and ability to utilize a variety of hand and power tools in a safe and effective manner

• Must possess a general practical knowledge of mechanical, electrical, hydraulics, pneumatics, plumbing, and carpentry knowledge of pumps and motors a plus

• Ability to read and comprehend ride maintenance manuals, blueprints, and technical drawings

• Familiarity and experience with fiberglass and other water slide structures a plus

• Familiarity with state and local codes as they relate to Aquatics attractions

• Must provide own tools including but not limited to screwdrivers, hammers, pry bars, punches, wrenches, standard socket set up to 1 inch, and metric socket set up to 24mm.

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

• Ability to remain on feet for majority of the workday

• Ability to carry, push, pull, lift, and hold objects weighing 75 pounds or more

• Ability to work in all non-conventional areas of the property, including in confined spaces or above ground-level, on scaffolds, ladders, and manlifts

• Ability to consistently use hands to grasp, control, move objects/tools

• Ability to see differences between colors and brightness

• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent exposure to water and pool cleaning chemicals

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

• Subject to constant repetitive motion, high noise levels, vibrations, motorized equipment, and exposure to various chemicals and greases

• Subject to bloodborne pathogens Proper PPE is required in these situations.

• Subject to working at heights greater than 100 feet

Team member benefits:

Why Palace Entertainment?

We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.

Palace Perks and Benefits:

• Competitive compensation

• Comprehensive health and wellness package

• 401k Savings and Investment plan

• Free admission to Palace Parks in the continental US

• A generous paid time off program in which the benefits increase with your tenure with the company

When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.

If you’re ready to join our amazing team, please visit our website at www.palaceentertainment.com -- “Work With Us” tab -- to explore all of our open positions and exciting opportunities.