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Benefits:
- 401(k)
- Opportunity for advancement
- Training & development
Position Overview
Global Impact Group LLC is seeking a highly organized and results-driven Project Manager to oversee language service operations, including translation, transcription, and interpreting projects. This role is critical to ensuring seamless project execution, high-quality deliverables, and exceptional client satisfaction.
The ideal candidate will have strong experience managing linguists and vendors, handling multiple projects simultaneously, and ensuring timely delivery in a fast-paced environment.
Key Responsibilities
- Manage end-to-end execution of translation, transcription, and interpreting projects
- Coordinate and supervise linguists, interpreters, and external vendors
- Ensure on-time delivery of all assigned projects while maintaining quality standards
- Maintain rapid and professional communication with clients
- Oversee assigned contracts and ensure compliance with scope, timelines, and requirements
- Monitor project workflows and proactively address risks or delays
- Ensure all deliverables meet ISO-quality standards and client expectations
- Track project performance, deadlines, and vendor productivity
- Collaborate with internal teams (scheduling, QA, accounting) to ensure smooth operations
- Maintain accurate records in project management and scheduling systems
Qualifications
- Bachelor’s degree in Business, Project Management, Linguistics, or related field (preferred)
- 3+ years of project management experience, preferably in language services
- Experience managing translation, transcription, and interpreting projects
- Strong vendor and stakeholder management skills
- Excellent communication and client service skills
- Ability to manage multiple deadlines in a fast-paced environment
- Strong attention to detail and problem-solving ability
- Proficiency in project management tools and Microsoft Office Suite
- Familiarity with ISO 9001 / ISO 17100 standards is a plus
Work Environment
- Onsite position (required)
- Must be available to work Monday through Friday in-office
- Collaborative and fast-paced team environment
Key Competencies
- Leadership & accountability
- Time management & prioritization
- Quality assurance mindset
- Client-focused communication
- Vendor coordination & oversight
Compensation
- Competitive salary based on experience
- Opportunities for growth within a certified and expanding organization
About Us
Global Impact Group LLC (Global Language System) is an ISO 9001 and ISO 17100 certified provider of language and staffing solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to delivering high-quality, culturally competent services across government and private sectors.
How to Apply
Submit your resume and a brief cover letter outlining your experience in managing language service projects.
Learn more about this Employer on their Career Site
