Senior Living Building Services Director

Founded in 2000 and proudly based in Atlanta, Parc Communities is a recognized leader in upscale, hospitality-driven senior living. We create vibrant environments where residents thrive through thoughtfully designed independent living, assisted living, and memory care experiences, set in premier locations and featuring innovative, lifestyle-focused amenities.

What truly sets Parc Communities apart is our culture. Our core values—Passion, Empathy, Integrity, Resourcefulness, and Excellence—guide how we serve, lead, and support one another every day. We believe that meaningful connections, genuine care, and a commitment to doing what’s right define exceptional senior living.

At the heart of everything we do is our timeless motto: at all times, we are ladies and gentlemen serving ladies and gentlemen. This philosophy shapes the experience we provide not only to residents and their families, but also to our associates. We foster a respectful, collaborative workplace where people feel valued, empowered, and inspired to grow, making Parc Communities an employer of choice for those who want to make a lasting difference.

The Building Services Director oversees the daily operations of the Maintenance and Housekeeping Departments and provides leadership in emergency preparedness and response for building, grounds, systems, and community operations. The position also manages relationships with vendors, contractors, and service providers supporting HVAC, plumbing, electrical, utilities, life-safety systems, equipment, and other facility-related needs. The Building Services Director is responsible for the overall leadership and management of the community’s maintenance, housekeeping, and physical plant operations. This role ensures the interior and exterior of the community are maintained to the highest standards of safety, security, functionality, cleanliness, appearance, and asset preservation, in accordance with company standards and all applicable federal, state, and local regulations. In addition, the Building Services Director is accountable for effective financial stewardship of the department, including managing within approved operating budgets, controlling expenses, identifying opportunities for operational efficiencies, and assisting with the development and execution of annual operating and capital expenditure forecasts. The role serves as a key steward of the community’s physical assets and overall presentation, ensuring the environment consistently reflects the organization’s standards for exceptional senior living. 

REPORTS TO:             

Department: Building Services

Primary: General Manager 

FLSA STATUS:            

Exempt

ESSENTIAL FUNCTIONS:                                    

Tasks may include, but are not limited to, the following:

• Ensures compliance with state, local and federal regulations.

• Manage property management software to track maintenance schedules, asset management and work orders. 

• Maintain community assets to institutional standards and asset management standards.
• Supervise, train, and conduct performance appraisals for associates of the maintenance and housekeeping departments.    
• Maintain grounds, including outside building repair and lawn maintenance, in cooperation with the landscaping contractor and garbage removal services 
• Maintain all areas inside the building, including offices, including, but not limited to, cleaning and shampooing carpets and furniture, window cleaning, and the maintenance and replacement of vinyl floors. 
• Maintain and oversee repair of facility equipment in order to ensure proper function
• Ensures building and equipment licenses, permits, and certifications are current. 

• Provide ongoing coaching, training, and performance evaluations to ensure high-quality service and adherence to policies.  

• Deliver staff training in the use of facility equipment and emergency procedures as required 
• Prepare and refurbish apartments for resident move-ins, including painting, carpet laying, replacement of vinyl floors and installation of ceiling fans 
• Maintain fire safety and emergency records and procedures in compliance with regulations and environmental concerns (natural disasters, fires, loss of electricity, plumbing issues, pipe breakages, etc.), as well as distribute material safety data sheets (MSDS) 
• Inspect resident apartments for potential problems and hazards, report concerns to the General Manager 
• Implement, schedule and/or perform preventative maintenance and keep quality assurance records up to date for the community.
• Respond to emergencies outside of the normal working schedule as necessary per the Emergency Procedures Manual.
• Attend Staff Meetings, contributing to the overall quality of Parc Communities.
• Advise management of any concerns regarding residents.
• Serves “on call” on weekends and after normal working hours.
• Serves as Manager on Duty on scheduled weekends.
• All other duties as assigned by the General Manager.

REQUIRED COMPETENCIES:                                    

• Ability to manage in a diverse environment with focus on quality of delivery and customer service to residents and their family members, team members and other visitors to Parc Communities
• Ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly
• Ability to execute under pressure
• Maintain confidentiality of verbal and written information about residents, employees and community operations.

• Employees will always work to the standards defined in the Parc 20 Basics, The Four Steps of Service, and the Parc Communities Credo
• Neat appearance, adherence to dress code and good personal hygiene are expected
• Promote Parc Communities in a positive way.

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS:        

• Must be able to lift approximately 50 pounds & 35' ladders.
• Must be able to climb a ladder 
• Be the primary person on-call and respond within the required time.
• Walk 5 to 10 miles daily and carry a backpack weighing 15 to 20 pounds.

• Mobility is necessary to sit, stand, walk, and tour the community by foot 
• Must be able to climb and descend stairs

• Work areas may be subject to frequent distractions and interruptions. 
• Work is performed both indoors and outdoors. Inclement weather conditions may be experienced.
• Requires working weekends, evenings, holidays, and overtime, as appropriate 
• Works in well-lit/ventilated areas. 
• Subject to falls, burns from equipment, infectious diseases, substances, odors, etc.  
• Subject to hostile and emotionally upset residents/patients, family members, personnel, visitors, etc.
• Possible exposure to chemicals as identified in the MSDS Manual

At Parc Communities, LLC, we believe that our associates are the heart of our mission to deliver exceptional senior living experiences. We are committed to creating a rewarding workplace where you can thrive both personally and professionally.

Purpose-Driven Work

• Join a team dedicated to making a meaningful difference in the lives of seniors. At Parc Communities, your work contributes directly to enhancing the quality of life for our residents and their families.

Exceptional Training and Development

• We invest in your growth through comprehensive training programs, ongoing professional development, and opportunities for career advancement within our organization. Your success is our priority.

Collaborative and Supportive Culture

• Experience a workplace that values teamwork, open communication, and respect. Our supportive environment fosters collaboration among employees at all levels, ensuring that you feel valued and heard.

Competitive Compensation and Benefits

• Enjoy a competitive salary and a robust benefits package that includes health, dental, and retirement plans, as well as paid time off, flexible scheduling, and wellness programs designed to support your well-being.

Recognition and Rewards

• We celebrate your achievements and contributions through recognition programs, performance incentives, and opportunities to showcase your talents within the community.

Work-Life Balance

• We understand the importance of balance in your life. Parc Communities offers flexible work schedules and encourages employees to prioritize their well-being and personal commitments.

Community and Connection

• Be part of a vibrant community that values relationships—not only with our residents but also among colleagues. We foster a sense of belonging where you can connect with others who share your passion for exceptional care.

Commitment to Diversity and Inclusion

• We are dedicated to creating an inclusive workplace where diverse perspectives are valued. We believe that a rich variety of experiences enhances our community and enriches the lives of our residents.

Join Parc Communities, LLC, where your passion for service meets an environment that nurtures your professional growth and well-being. Together, we can create exceptional experiences for our residents and make a lasting impact in the senior living industry.

 It is the policy of Parc Communities to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.