New Sacaton Market- Cake Decorator

Cake Decorator

LOCATION: Gila River Business Enterprises

COMPENSATION: $19 per hour

HOURS OF WORK: 40 hours per week, Full-Time

FLSA STATUS: Non-Exempt

SUPERVISORY: No

REPORTS TO: Grocery - Assistant Manager

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Summary:

The Cake Decorator is responsible for designing, decorating, and preparing high-quality cakes and specialty baked goods in accordance with customer specifications and established store standards. This role ensures visually appealing and consistent product quality to enhance customer experience and promote bakery sales.

Responsibilities:

Customer Service:

• Greet customers promptly and courteously at the bakery counter while maintaining a professional and positive demeanor during all interactions.
• Collaborate with customers on design ideas, themes, and specifications for custom orders.
• Ensure timely completion of custom orders and communicate effectively about order changes and pickup times.
• Assist customers with selections, answer questions, and provide informed recommendations and pricing.

Department Operational Support:

• Decorate cakes, cupcakes, cookies, and other baked goods with icing, fondant, and decorative elements.
• Fulfill custom orders, including themed and special occasion items.
• Ensure smooth daily operations and that production goals are met.
• Assist in maintaining an appealing and fully stocked bakery case.
• Contribute to overall cleanliness and organization of the bakery, including refrigeration units, storage areas, and prep stations.
• Provide support in opening and closing procedures, including temperature logs, cleaning checklists, and inventory checks.
• Communicate effectively with team members and supervisors regarding custom orders and product availability.
• Follow departmental procedures, food safety standards, and operational guidelines to maintain consistency and quality across the bakery department.

Inventory and Stocking:

• Monitor decorating inventory such as icing, fondant, cake boards, and specialty items.
• Inform leadership when stock levels are low and assist with restocking supplies.
• Ensure proper product rotation, labeling, and dating to comply with food safety standards.

Equipment Operation and Safety Compliance:

• Operate decorating equipment including mixers, airbrushes, turntables, and piping tools according to safety guidelines.
• Conduct regular cleaning and sanitizing of equipment, tools, and work areas.
• Follow all food safety, sanitation, and health department regulations.
• Report equipment malfunctions or safety concerns to leadership promptly.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work will primarily be performed in a retail environment.

• Work will be performed both inside (temperature-controlled environments i.e. refrigerator/freezer) and outside on a regular basis, in most weather conditions,
• Noise level in the work environment is usually moderate.
• Evening, weekend, and holiday shifts are required as a normal part of this position.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, stand, and walk extended periods. The employee occasionally is required to bend, climb, stoop, lift, carry, push, kneel, crouch, or crawl. The Cake Decorator frequently uses repetitive hand motions for decorating and handling tools. The employee must regularly lift and/or move 25 and occasionally lift and/or move up to 50 pounds.

Required Qualifications:

• Certification in food safety or sanitation (e.g., ServSafe, Food Handlers Card) or attained within 30 days of hire.
• Flexibility in work schedule, including weekends and holidays.
• A satisfactory result obtained through a test for illegal drugs is a requirement of employment.
• Must acknowledge and agree to maintain a drug-free workplace as a condition of employment.

Preferred Qualifications:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in a team environment and handle multiple priorities.
• Reading, writing, basic math, and verbal communication skills.
• 1 year or more experience working in a food service or customer service role.
• Computer skills in the use of POS equipment.

Knowledge and experience working with Gila River Indian Community or other Native American Communities.