Position Summary
We are growing our remote team and seeking motivated individuals who enjoy researching destinations, assisting customers, and keeping important details organized. As a Destination Support Advisor, you will help clients explore vacation possibilities and provide support as they move from initial ideas to completed arrangements.
This opportunity is open to applicants from a variety of professional backgrounds. Previous travel-industry experience is not required. Training, supplier education, and ongoing resources are provided to help you build your knowledge and confidence.
Key Responsibilities
- Communicate with clients to understand destination interests, travel dates, vacation preferences, and budget considerations
- Research hotels, resorts, cruises, transportation, tours, excursions, attractions, and vacation packages
- Identify options that match each traveler's priorities and requested experiences
- Provide helpful destination and service information to assist clients with their selections
- Support the coordination of lodging, transportation, activities, and other requested arrangements
- Work with approved supplier resources and reservation platforms
- Organize confirmations, schedules, itinerary details, and applicable travel information
- Monitor upcoming deadlines and follow up on information needed to finalize arrangements
- Keep clients informed as reservations are completed or updated
- Assist with routine modifications, cancellations, and special requests
- Review names, dates, and booking information to help ensure accuracy
- Maintain organized client records and reservation notes
- Continue expanding destination and supplier knowledge through ongoing education
What We Provide
- 100% remote opportunity within eligible regions
- Flexible part-time and full-time scheduling
- Beginner-friendly onboarding and training
- No previous professional travel experience required
- Ongoing team guidance and support
- Supplier and destination education
- Access to approved research and planning resources
- Opportunities to develop customer service, research, and coordination skills
- Professional development and growth opportunities
- Performance-based incentives and recognition
- Qualifying travel discounts and industry-related benefits
- Supportive virtual team environment
Qualifications
- Strong written and verbal communication skills
- Professional and customer-focused approach
- Good listening and interpersonal abilities
- Strong organization and attention to detail
- Ability to manage multiple client requests and priorities
- Comfortable researching destinations and comparing options online
- Willingness to learn reservation platforms and digital tools
- Resourceful and adaptable when availability or plans change
- Dependable follow-through and effective time management
- Self-motivated and comfortable working independently
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age
- Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved regions
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