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Benefits:
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
Position Summary
We’re seeking a highly organized and relationship-driven Sales Coordinator to support our Sales team in achieving monthly and annual revenue goals.
This role has a primary focus on bridal and wedding room blocks, while also functioning as a Group Coordinator, ensuring seamless execution of group bookings from contract to arrival. You’ll play a key role in building partnerships, managing group inventory, and contributing directly to the hotel’s success while helping introduce the new brand into the Carlsbad market.
In addition, this role will provide support to our sister property, Fairfield Inn & Suites Carlsbad, as directed, assisting with sales coordination and group-related efforts across both hotels.
What You’ll Do
- Serve as a key point of contact for wedding and bridal room block inquiries, from initial lead through booking and executionÂ
- Develop and maintain relationships with the Wedgewood Wedding facility adjacent to the hotel, local wedding venues, planners, and vendors to generate new group businessÂ
- Act as Group Coordinator for assigned business:Â
- Enter and manage group room blocks in the system with accuracyÂ
- Monitor and communicate cutoff dates, pick-up, and inventory changesÂ
- Ensure all group details are accurate and up to date from contract through arrivalÂ
- Coordinate, manage, and monitor wedding and group room blocks, maximizing pick-up and revenueÂ
- Actively contribute to achieving monthly and annual room revenue targetsÂ
- Provide administrative support to the Sales team, including preparing reports, proposals, contracts, and presentationsÂ
- Update CRM (Delphi/GRC) daily and generate reports as neededÂ
- Track and complete sales trace activities consistently and accuratelyÂ
- Coordinate internal sales meetings and respond to requests promptlyÂ
- Research and qualify new prospects, delivering detailed insights to Sales LeadersÂ
- Build and maintain strong relationships with new and existing clientsÂ
- Ensure client database information is accurate and up to dateÂ
- Create and distribute resume reports; act as a point of contact for inquiriesÂ
- Assist with implementing sales strategies and initiativesÂ
- Provide sales and coordination support to Fairfield Inn & Suites Carlsbad (sister property) as directed, including assistance with group blocks, inquiries, and administrative tasksÂ
What We’re Looking For
- Minimum 1 year of hotel, hospitality, or sales experience (wedding or group sales experience a strong plus)Â
- Experience with group room blocks, reservations systems, or sales coordination requiredÂ
- Strong understanding of group processes (cutoff dates, pick-up tracking, block management) preferredÂ
- Strong relationship-building and networking skillsÂ
- Highly organized with strong attention to detailÂ
- Ability to multitask and thrive in a fast-paced environmentÂ
- Proficiency in Microsoft Office and CRM systems (Salesforce/Delphi experience a plus)Â
- Excellent written and verbal communication skillsÂ
- Results-driven mindset with a focus on revenue generationÂ
Why Join Excel Hotel Group?
- Comprehensive Benefits Package: Medical, Dental, Vision, Life InsuranceÂ
- 401(k) with Company MatchÂ
- Paid Time Off (PTO)Â
- Hotel Travel DiscountsÂ
- Career Growth Opportunities – We promote from withinÂ
- Be part of a new Marriott roll-out and help launch a newly branded property
Learn more about this Employer on their Career Site
