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Bob Mills Mitsubishi is looking for an experienced Automotive Service Advisor / Writer to join their busy service team.
About Us: Bob Mills Auto Group is a family-owned and operated automotive group proud to serve the South Carolina community. We believe our people are our greatest asset. We treat our employees like family, offering a high-energy environment where your hustle is met with genuine support and professional growth.
Job Type: Full Time
Pay: $48,000 - $60,000 per year
Why Choose Bob Mills Auto Group?
Top-Tier Pay / Competitive Compensation
Comprehensive Health, Dental & Vision Insurance
401(k) Plan with Generous Company Match
Generous Paid Time-Off + Paid Holidays
Life and Disability Insurance
Employee Discounts
Employee Referral Bonus
Company Events & Community Giveaways
Work-Life Balance - No Weekends
Career Growth Opportunities
Small Business / Family-Oriented Culture
Responsibilities
Guest Hospitality: Greet every guest with genuine hospitality and respect the moment they pull into our drive.
Detail Collection: Accurately gather all guest and vehicle details to ensure the team has the full story before work begins.
Service Recommendations: Review vehicle history to recommend the exact maintenance, repairs, and safety services our customers need.
Clear Communication: Translate complex "mechanic-speak" into clear, helpful explanations about warranties, costs, and repairs.
Shop Workflow: Oversee service orders, set customer appointments, and delegate tasks to the tech team to keep the shop humming.
Proactive Updates: Keep guests consistently informed about their vehicle's status so they never have to guess.
Relationship Building: Create long-term relationships built on trust, turning first-time guests into lifelong customers.
Documentation: Maintain flawless, accurate documentation on every service order to ensure a smooth experience for the guest and the shop.
Qualifications
Experience: 2+ years of automotive service writing/advisor experience required.
Age & License: 21+ years old with a valid driver’s license and a solid driving history.
Systems: Proficient with computer systems and dealership management software (DMS).
Skills: Exceptional communication, strong time management, and a process-driven mindset.
Attributes: Team-oriented with high attention to detail.
Physical Stamina: Ability to bend, lift, and stay active throughout the workday.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Learn more about this Employer on their Career Site
