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Job Summary
Take sales inquiries over phone, fax, email or walk-in. Price these inquiries effectively and efficiently.
Is responsible for ensuring all customer requirements can be met or resolve differences with customers prior to accepting order.
Purchase raw material for stock and for Buy-Outs to related Sales Orders.
Maintain open communication with customers as any concerns arise.
Ensure feedback, including complaints, from customers are forwarded to management.
Answer incoming phone calls if receptionist is not available.
Authorized to and responsible for: the development of Work Orders; and revisions to Work Orders as necessary.
Authorized to and responsible for: the disposition of non conforming product; and obtaining concession from customer when necessary.
Physical Requirements
Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Stoop, kneel, crouch, or Crawl(Position self(to), Move), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion
Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Required Skills
Skills: Good customer service, math, promptness, attention to detail are all “must haves”.Â
Compensation Range
The anticipated compensation for this position is USD $48,000.00/Yr. - USD $55,000.00/Yr. depending on experience, qualifications, and location.
EEO Statement
Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN
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