Physician Informatics Training and Support Liaison- West Region

General Summary

Responsible for training and support of the Epic application and related systems, with a primary focus on physicians and advance practice clinicians (APC). Completes training and competency assessments required to become an Epic Credentialed Trainer. Facilitates training using Epic Training standards and utilizing proper curriculum. Works in conjunction with Epic Principal Trainers in a team-based framework to maintain physician/APC curriculums and in the assessment and development of new learning solutions. Leads at-the-elbow and remote support efforts with an emphasis on physician/APC workflow usability, optimization and satisfaction. Meaningfully contributes to planning, training, communication, deployment, support of new electronic health record modules or functionality, or related systems and services. Facilitates Remedy Force (Service Desk) requests and performs service recovery when necessary.