Facilities Operations Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

This role is responsible for the operational management and effective daily leadership and administration of the engineering team and Operations Managers with the objectives of safely, efficiently, and effectively operating machinery and systems in a cost-effective manner. The Senior Operations Manager must ensure the highest level of professionalism while meeting clients' needs and maintaining a commitment to achieving 100% uptime throughout the engineering team. You'll be responsible for protecting and improving the value of client assets, ensuring building engineering systems continue to perform their intended function, and implementing reliability-based maintenance functions that continuously enhance value-maximizing performance across regional facilities.

What your day-to-day will look like:

• Monitor and maintain refrigeration, HVAC, boilers, pumps, and electrical equipment operations
• Oversee repair and preventive maintenance of building systems and determine maintenance frequencies
• Supervise and manage engineers, maintenance staff, and Operations Managers including hiring, training, and development
• Provide oversight of regional maintenance programs and ensure consistency across facilities
• Ensure adequate inventory of tools and supplies through purchase order management
• Oversee contractor activities within the building and ensure CFWA process compliance
• Identify safety hazards and implement remediation to ensure safe work environments

Required Qualifications:

• High school diploma or equivalent
• 10+ years facility-related work experience including customer service and supervisory experience
• Managerial experience with engineering teams and Operations Managers
• Comprehensive knowledge of maintenance processes and construction planning
• Exposure to HVAC, mechanical systems, welding, and electrical systems operation
• Working knowledge of Microsoft Office and CMMS systems
• Demonstrated verbal and written communication skills
• Proven record of excellent internal and external customer service

Preferred Qualifications:

• Associate's Degree in an Engineering discipline
• Universal Technician for CFC's certification (or within 90 days of employment)
• Operating Engineers license (SMA) or equivalent
• Experience with safety training program implementation
• Knowledge of regulatory compliance requirements
• Experience with reliability-based maintenance functions
• Background in critical facility operations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.