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Account Associate - State Farm Agent Team Member

Milena Bu - State Farm Agent
Posted 4 days ago, valid for 22 days
Location

Chapel Acres, VA, US

Salary

$20 per hour

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • The position of Account Associate at Milena Bu State Farm in Alexandria, VA, focuses on managing customer accounts and enhancing customer relations.
  • Candidates should possess strong organizational skills and excellent communication abilities, with previous experience in insurance or a related field preferred.
  • The role involves assisting customers with policy changes, processing claims, and coordinating with underwriters for timely policy issuance.
  • The job offers a salary of $45,000 per year and requires at least one year of relevant experience.
  • Benefits include paid time off, parental leave, training and development, and a flexible schedule.
Benefits:
  • Paid time off
  • Parental leave
  • Training & development
  • Flexible schedule

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Alexandria, VA and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


ROLE DESCRIPTION:
As Account Associate for Milena Bu State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.




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