Customer Service Representative

Overhead Door

Posted a month ago, valid for a month

Charlotte, NC, US

Competitive

Full Time

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Sonic Summary

The Office Clerk position at Texas Access Controls in Houston, TX, supports the service and installation departments.
Candidates should have a High School Diploma or GED and one to three years of related experience or training.
Key responsibilities include answering phones, processing parts, entering data into the computer, and assisting in scheduling.
The role requires proficiency in Microsoft Office, particularly Word and Excel, as well as strong mathematical and reasoning skills.
The salary for this position is not specified.

The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.

Skills/Education Qualifications

High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.

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