Admissions Assistant

Job DetailsJob Location: CHESHIRE, CT 06410Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $75,000.00 - $80,000.00 Salary/yearExperience a Workplace Where Culture, Wellness, and Purpose Come Together Step into a uniquely inspiring environment where meaningful work meets a mission-driven culture. As a nonprofit, faith-based organization, we are dedicated to redefining senior living—celebrating life, dignity, and connection in everything we do. Here, you’ll have the opportunity to build genuine relationships and witness the impact of your care each day. Be part of a mission that matters Form meaningful connections Thrive in a supportive, values-driven workplace Choose a career with purpose and lasting impact Discover the difference. See it for yourself at Elimpark.org General Description:   The Admissions Assistant is responsible for completing tasks related to the patient admission process. The Admissions Assistant will assess the environment for room readiness for each admission by effectively maintaining an interdisciplinary approach and ensuring that any problems are reported timely to the appropriate department head. They will conduct patient interviews by completing the necessary Admission Agreements, explaining the services provided and relaying the financial responsibilities related to the admission.          Essential Job Functions: Greets and welcomes incoming patients/residents in a timely manner and ensures that the patients are comfortable, and needs are met. Discusses with patients and family members the services Elim Park offers and answers any questions and requests they may have.    Executes the Admission Agreement explaining all sections and responding to inquiries from the patient/family member. Completes all new patient sign-ins of admission and uploads all signed paperwork into PointClickCare. Assembles sign in packets and maintains supply of sign in forms, as well as replenish marketing supplies. Verifies primary and secondary insurance benefits and existing Title XIX and Medicaid benefits. Obtains pre-authorization, as necessary for insurances. Responds to admission inquires via hospital, referral source, telephone, or walk in and provides pertinent information.  Maintains Inquiry List and Active Wait List as per guidelines. Prepares reports as directed by Admissions Director. Responds to inquiries and complaints courteously and professionally, determine nature of the issue, and handle by referring to appropriate department. Acts as liaison between the Post-Acute Patient/family and other Elim Park departments as needed. Maintains confidentiality of all resident information to ensure protection of personal matters. Performs any other job-related duties and responsibilities. Director/Administrator on areas requiring attention. Act as the key liaison and provide coverage as needed in the absence of the Admissions Director. Key Characteristics: Demonstrates neatness, accuracy and dependability. Contributes, develops and carries out new ideas. Demonstrates an ability to work with others. Ability to work independently. Ability to work in cost and time efficient manner. Teaches skills and knowledge to new staff. Wears appropriate clothing/uniform.  Appearance is neat and well kept. Relates well with residents; is friendly and pleasant. Demonstrates good safety habits­—uses equipment appropriately. Attendance/punctuality—comes to work when scheduled and on time. Attends required in-services Key Accountabilities    Ability to communicate with patients, families and staff courteously and professionally. Able to complete Admission Agreement Sign-Ins in a timely manner. Ability to act as liaison between Nursing Supervisor and Admissions/Marketing Coordinators. Relates well with residents in a friendly, tactful, pleasant and confidential manner which is responsive to the resident and/or family needs, requests, etc. QualificationsWork Area and Working Conditions: Work in well lighted reception area, designated office space. Numerous visits to the East and West Wings will be necessary in order to complete patient sign in packets. Subject to frequent interruptions Entry Level Qualifications: Minimum two years public relations and administrative experience. Strong phone and computer skills (Internet, MS Outlook, MS Office Suite). Must be able to read, write and speak the English language in an understandable manner and possess a pleasant speaking voice. Genuine concern for the elderly and dealing with their needs. Able to multitask.   Physical Requirements (with or without reasonable accommodations): 1.      Must be able to lift and carry packages and equipment up to 20 lbs. 2.      Must be able to sit, stand, bend, squat, twist and move about in confined areas. All full-time positions include a comprehensive benefits package, including medical insurance, company-paid life insurance, and long-term disability coverage. Employees who are hired to work more than 14 hours per week are eligible to accrue paid time off (PTO). Additional employee discounts and benefits are offered. Elim Park is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status