Lead, Client Leadership

Company Description

Overview

As a Lead, Client Leadership, you will serve as a voice with nonprofit fundraisers, marketers and agency partners. This role is designed for an experienced sales executive who is fluent in data and grounded in nonprofit fundraising realities.

You will be accountable for elevating the quality of partnerships with nonprofit, agency, and broker partners. You will model strong analytical thinking, clear point of view, and disciplined follow‑through.

You will drive measurable performance, unlock new revenue opportunities, and strengthen Epsilon’s role as a strategic, long-term partner in the evolving Nonprofit Fundraising and Marketing data ecosystem.

Responsibilities

• Revenue Growth: Exceed sales targets and achieve profitability goals through careful planning, client education, and closing new opportunities.  
• Client Success: Drive measurable outcomes by implementing tailored solutions that address unique client challenges in the Nonprofit sector.
• Strategic Collaboration: Facilitate alignment across internal teams and external partners to ensure seamless service delivery and shared success.
• Leadership Excellence: Act as a trusted advisor, delivering thought leadership to inspire innovation and create a dependency on Epsilon’s solutions.
• Operational Success: Oversee account planning, business reviews, forecasting, and contract negotiations, ensuring operational efficiency and client satisfaction.
• Management Excellence: Lead by example to foster a culture of collaboration, innovation, and accountability within the team.  Develop and mentor associates to achieve their professional development goals, empowering them to deliver exceptional client results while growing their own skills.
• Exceed Sales Targets: Drive client growth by leading a high-performing sales organization that consistently meets and surpasses revenue goals.  Use your expertise to find opportunities, shape solutions, and close deals that deliver measurable business outcomes for clients.

Qualifications

Who You Are

• A dynamic and strategic leader with deep expertise in the media and programmatic space, excelling in a fast-paced environment with agencies to achieve impactful outcomes.
• Demonstrates strategic consultative and technical selling skills, creating data-driven strategies across all Epsilon solutions and aligning client needs with Epsilon’s enterprise offerings to deliver measurable business value.
• Maintains trusted advisor relationships with C-level and senior management. Uses clear and effective interaction to present Epsilon’s unified message. Negotiates complex contracts and resolves challenges while preserving client happiness.
• Brings thought leadership to the team by mentoring peers and leading special projects. Encourages a practical approach and consistently uses business insight to align strategies with Epsilon’s corporate outcomes.
• Exhibits professionalism and emotional intelligence in challenging situations, effectively managing conflict and delivering difficult messages in a way that maintains strong client and internal relationships while getting results.

What You’ll Bring With You

• Extensive Leadership Experience: 5+ years of experience of successful sales, driving revenue and leading client-facing teams, within Nonprofit or Data sectors.
• Data Expertise: Proven ability to navigate the industry’s unique challenges, regulatory landscapes, and business priorities.
• Strategic Insight: Strong understanding of data-driven marketing, third-party data utilization in platform, to drive acquisition, retention, and personalization.
• Analytical Skills: Expertise in advanced analytics and measurement models (e.g., generating consumer insights from profiles and consumer insight studies, providing clients with data-driven recommendations for targeting etc.).
• Relationship Management: Cultivate strong, collaborative relationships with internal teams, including sales, product, analytics, and delivery, to ensure seamless execution of client initiatives.  Leverage cross-functional collaboration to enhance client outcomes and foster alignment across Epsilon.
• Innovation-Driven: A passion for using emerging technologies, including AI, machine learning, and dynamic creative solutions, to drive marketing innovation.
• Collaborative Spirit: Excellent communication, negotiation, and a team-oriented approach with experience working within large holding companies and cross-functional teams.
• Ability to travel as needed for client facing meetings and industry events.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. 

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