Front Office Staff

At River Run Dental Spa in Colonial Heights, VA, our team of dentists and hygienists do everything from dental cleanings to crowns to dentures to tooth extractions. Together we diagnose, treat, and manage our patients’ overall oral healthcare needs. We focus on preventing oral disease whenever possible and pride ourselves on quality routine dental care.

Responsibilities: 

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications: 

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

In return for providing an excellent employee and patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.