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Financial Care Agent - Columbus

Piedmont Healthcare Inc.
Posted a month ago, valid for 19 days
Location

Columbus, GA, US

Salary

Competitive

Contract type

Full Time

Wellness Program

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Sonic Summary

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  • Piedmont Healthcare is seeking a front-line support representative for Patient Financial Care, requiring 2 years of healthcare revenue cycle experience.
  • The position involves handling customer inquiries, resolving concerns, and assisting patients with financial information and services.
  • Candidates with a Bachelor's degree and 5 years of experience in healthcare revenue cycle, particularly in financial counseling, are preferred.
  • The role offers a supportive environment with flexible scheduling and comprehensive benefits to enhance both personal and professional growth.
  • Salary details are not explicitly mentioned, but the position emphasizes the importance of employee wellness and recognition for contributions.

Overview

Experience the advantages of real career change  

Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. 

 

Responsibilities

Serves as front-line support for Patient Financial Care within Piedmont. The incumbent is responsible for handling and resolving in-person, telephonic or digital customer inquiries and/or concerns by providing patients/guarantors from both hospitals and physician practices with a consistent and seamless experience. The incumbent is also responsible for following up on and collecting pre-service, at-service or outstanding guarantor balances when required. Will provide information on estimated cost of services, verify coverage, secure authorization, make appointments, and explain insurance benefits and information on financial resources to patients/guarantors.

Qualifications

Education
  • H.S. Diploma or General Education Degree (GED) Required
  • Bachelor’s Degree Preferred
Work Experience
  • 2 years of healthcare revenue cycle experience Required
  • 5 years of healthcare Revenue Cycle experience with a focus in Financial Counseling is desired Preferred
Licenses and Certifications
  • None Required
  • Certification with Healthcare Financial Management Association Preferred
  • Certified Revenue Cycle Representative Preferred

Business Unit : Company Name

Piedmont Healthcare Corporate



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